About this role
About the Role Join Wipro Technologies as an HR Admin Specialist to build and co-manage a strong relationship with our client organization while delivering HR operations in line with SLAs and KPIs. This role supports end-to-end HR processes across onboarding, data management, compensation, benefits, and employee relations in a dynamic, multi-country environment.
What You'll Do
- Offer Letter Generation: Create offer letters tailored to country-specific requirements, using translation tools as needed.
- Pre-Employment Coordination: Work with vendors to complete pre-employment checks for new hires.
- Candidate Communication: Notify candidates of rejections and handle direct outreach as required.
- Onboarding Facilitation: Organize and coordinate all day-one onboarding activities for new employees.
- Policy Compliance & Audits: Ensure adherence to relevant policies, support internal/external audits, and resolve audit-related queries.
- HR Data Management: Manage, report, and process personnel data, including promotions, transfers, separations, and mass updates.
- Compensation Administration: Enter and reconcile compensation data, process mass updates, and generate revised compensation letters.
- Benefits Management: Validate benefits eligibility, update HCM systems, administer enrollments, and ensure timely premium payments.
- Customer Service: Respond to customer queries via chat, tickets, and email, maintaining logs and documentation.
- Service Quality & Process Adherence: Deliver timely, accurate service in line with SLAs, stay updated on process changes, and follow customer service routines and attendance policies.
What We're Looking For
- Advanced level of English and Spanish
- Good understanding of end-to-end human resources processes (COE and OPS)
- 2-4 years of experience within HR related processes
- Proficient in MS-Office (preferably Word & Excel)
- Familiar with HR strategy and admin processes in ERP
Compensation & Benefits
- Competitive salary with attractive set of social benefits: Private Pension Plan; Monthly Benefit budget; Medical insurance; Life insurance; Christmas bonus; Childbirth allowance; Great career opportunity to work for one of the biggest brands in the world in a unique work environment; Personal development in a multinational working environment through nice extracurricular activities with the team; Platform to actively participate and make an impact through Sustainability and Corporate Social Responsibility (CSR) projects; Professional development through a variety of training programs (hard/soft skills within WILearn/Udemy platforms); Extra annual leave days depending on tenure within Wipro; BOOKSTER opportunities; Nice designed and central business office; Fruits, coffee and tea on the house; Winner Circle Points (WCP) & Long service award (LSA) platforms which offers the possibility of both non-monetary and monetary recognition; Employee Assistance program; Employee Referral Program with attractive incentive schemes
- The promise of an enjoyable first impression after discussing with any of our recruitment colleagues.