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Housing Manager ( Saudi Only )

SOFITEL
SOFITEL JABAL OMAR MAKKAH, Makkah, Saudi Arabia
On-site

About this role

Housing Manager ( Saudi Only )

Job Description

  • Manage the daily operations of staff accommodation facilities.
  • Oversee resident admissions, allocations, move-ins, move-outs, and occupancy records.
  • Ensure housing units, common areas, and facilities are clean, safe, and well maintained.
  • Coordinate preventive and corrective maintenance with internal teams and external contractors.
  • Conduct regular inspections to identify maintenance, safety, and compliance issues.
  • Develop and enforce housing policies, procedures, and community standards.
  • Address resident inquiries, complaints, and disputes in a timely and professional manner.
  • Monitor housing occupancy levels and prepare regular operational reports.
  • Manage housing budgets, monitor expenses, and control operating costs.
  • Ensure compliance with health, safety, fire, and environmental regulations.
  • Supervise housing staff, including housekeeping, maintenance, and administrative personnel.
  • Coordinate emergency response procedures for housing-related incidents.
  • Maintain accurate records of residents, inventories, inspections, maintenance, and contracts.
  • Liaise with vendors, contractors, and service providers to ensure quality service delivery.
  • Recommend improvements to housing services and resident satisfaction.

Qualifications

  • Bachelor's degree in Property Management, Business Administration, Hospitality Management, Facilities Management, or a related field (preferred).

  • Minimum of 3–5 years of experience in housing, property, facilities, or accommodation management.

  • Experience supervising teams and managing residential or employee accommodation facilities is preferred.

  • Additional Information

  • experience is an asset

  • Fluency in English, additional languages are a plus

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