Housing Coordinator

Housing Coordinator

Salary

$49,800.00 Annually

Location

Lawrenceville

Job Type Full-Time

Job Number Rider00437

Division Enrollment Management

Department Residence Life

Opening Date 10/29/2026

FLSA Exempt

Bargaining Unit N/A

Description

Benefits

• We take pride in the ever-evolving nature of our work, which transforms the lives of our students, preparing them for personal and professional success.

• Rider University is consistently recognized by The Princeton Review and U.S. News & World Report as a best college, and as a best-value institution. With more than 100 majors, minors and programs, 19 Division I athletic teams and 150-plus clubs and organizations, Rider Broncs create their own pathways to success with the support of the University community.

• Position Overview

• Rider University invites applications for a Housing Coordinator. The Housing Coordinator is responsible for supporting the day-to-day operational, logistical, and customer service functions of the housing program. This position serves as a primary point of contact for students, families, faculty, staff, and campus partners regarding housing-related processes and concerns.

Key Responsibilities

• Assist students in navigating housing-related concerns while applying sound judgment and policy interpretation.

• Contribute to a student-centered approach that promotes inclusion, belonging, and student success.

• Serve as a liaison between the Department of Residential Education and University Housing and Facilities Management regarding residence hall maintenance and operational concerns.

• Assist with key management, access control processes, and inventory tracking. Conduct key audits.

• Serve as a primary point of contact for students and families by assessing concerns, evaluating complex situations, and providing timely, student-centered resolutions and referrals as appropriate.

• Maintain accurate housing records and student information within the university housing management system (StarRez).

• Create and schedule content that promotes housing deadlines, application windows, and residence hall features.

• Assist with the oversight and development of the front line office assistant staff.

• Support the Assistant Director of Housing Assignments & Marketing in the development of marketing materials.

• Develop and maintain effective working relationships with campus partners to support residential operations.

• This is a live-on position, which requires the successful candidate to live in an assigned university apartment. The Housing Coordinator is required to participate in a 24/7 on-call rotation with other professional staff, remaining within a limited geographic range of the campus, and serving as a support for in-hall staff to respond to emergencies and facilities concerns that occur after normal business hours. This is a full time, 12-month position.

• Rider provides a generous tuition remission benefit to its employees to further their own education and, in many cases, their dependents’ as well. For additional information regarding our Benefits visit Benefits | Rider University

• Required Knowledge, Skills and Experience

• Bachelor's degree in Higher Education, Student Affairs, Business Administration, Public Administration, Communications, or a related field.

• One to three years of professional experience in housing, residence life, student affairs, customer service, operations, facilities coordination, or related areas.

• Strong organizational, communication, and problem-solving skills.

• Demonstrated ability to manage multiple priorities and maintain attention to detail.

• Proficiency with Microsoft Office Suite and database management systems.

• Strong commitment to customer service and student success.

• Ability to interpret and apply policies, procedures, and regulations.

• Excellent interpersonal and relationship-building skills.

• Ability to analyze information and make sound decisions in complex situations.

• Strong project management and organizational abilities.

• Ability to work collaboratively with diverse populations and campus partners.

• Capacity to maintain confidentiality and handle sensitive information appropriately.

• This is a live-on position and the individual in this position will serve on the duty rotation.

• Availability to work varied and flexible hours.

• Satisfactory background and/or DMV checks required.

• Preferred Knowledge, Skills and Experience

• Experience with StarRez or other housing management software.

• Knowledge of occupancy management, housing assignments, and residential operations.

• Experience coordinating facilities-related processes or customer service operations.

• Rider University is committed to fostering an inclusive, vibrant living and learning community that embraces students, faculty, and staff of all backgrounds and enables them to achieve success.

• Rider University is an Equal Opportunity Employer.

• For additional information regarding our Benefits visit Benefits overview URL

• Employer

• Rider University

• Address

• 2083 Lawrenceville Road

• Lawrenceville, New Jersey, 08648-3099