About this role

Housekeeping Supervisor

Supervisar de manera integral la operación diaria de Housekeeping, garantizando que cada habitación y área pública cumpla con los más altos estándares de limpieza, presentación y lujo
Coordinar y dar seguimiento al estado de habitaciones (llegadas, salidas, VIP, fuera de servicio, DND), asegurando una gestión eficiente a través de sistemas como Opera
Liderar, motivar y desarrollar al equipo de camareras y aseadores, promoviendo una cultura de excelencia, disciplina operativa y atención al detalle
Mantener una comunicación constante y estratégica con Recepción, Guest Experience y Mantenimiento, asegurando una experiencia impecable para el huésped
Gestionar inventarios, reportes operativos y control de calidad, garantizando el cumplimiento de procesos, tiempos y estándares de la marca.

Experiencia previa en hotelería, preferiblemente en propiedades de lujo o alta categoría.
Conocimiento en operación de Housekeeping y estándares de calidad.
Manejo de sistemas hoteleros (Opera es altamente valorado).
Habilidades de liderazgo, organización y supervisión de equipos.
Excelente comunicación y orientación al servicio al huésped.
Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.
Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.
Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world; dare to challenge the status quo! #BELIMITLESS
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Housekeeping Supervisor