Housekeeping Manager

A Hospitality Company is recruiting to fill the position below:

Job Title: Housekeeping Manager

Location: Lagos

Employment Type: Full-time

Job Summary

• We are seeking an experienced and highly organised Housekeeping Manager to oversee housekeeping and laundry operations, ensuring exceptional cleanliness, hygiene, presentation, and guest comfort.
• The role includes team supervision, room inspections, cleaning schedules, inventory control, and cross-departmental coordination.
• The ideal candidate will combine hands-on hotel housekeeping knowledge with effective people management and meticulous attention to detail.

Key Responsibilities

Housekeeping Operations and Quality Assurance:

• Oversee housekeeping for guest rooms, public areas, corridors, and other designated facilities.
• Establish cleaning schedules, inspection routines, and consistent housekeeping procedures.
• Inspect room cleanliness, hygiene, and presentation against quality standards.
• Ensure timely cleaning, preparation, and release of rooms based on occupancy requirements.
• Monitor productivity, task allocation, and proper use of cleaning equipment.
• Resolve gaps in cleanliness, presentation, and service quality.

Team Supervision and Development:

• Supervise housekeeping attendants, laundry personnel, and assigned employees.
• Prepare duty rosters, coordinate shifts, and allocate daily workloads.
• Monitor attendance, productivity, discipline, and team performance.
• Train staff in cleaning methods, chemical handling, hygiene, and guest service.
• Promote professionalism, teamwork, accountability, and attention to detail.

Inventory, Linen and Laundry Management:

• Manage linen, towels, guest amenities, chemicals, equipment, and supply storage.
• Track stock levels, maintain inventory records, and coordinate replenishment.
• Oversee washing, handling, storage, and distribution of hotel linen.
• Conduct periodic stock checks and monitor damage, losses, and replacement needs.
• Control wastage and housekeeping operating expenses.

Interdepartmental Coordination and Guest Satisfaction:

• Work with front office on room readiness, check-ins, and priority requests.
• Coordinate with maintenance to report and follow up on defects and repairs.
• Handle housekeeping-related guest requests and complaints promptly.
• Administer lost-and-found procedures and appropriate recordkeeping.

Budgeting, Safety and Compliance:

• Monitor housekeeping costs while protecting service and cleanliness standards.

• Ensure safe storage and use of chemicals and equipment and compliance with hygiene procedures.

• Prepare reports on inspections, productivity, inventory, and department performance.

• Recommend ways to improve housekeeping processes and operational efficiency.

• Qualifications and Requirements

• Degree or HND in Hospitality Management, Hotel Management, or a related field.

• At least 4 years of relevant housekeeping experience with supervisory or management responsibilities.

• Proven hotel housekeeping supervisory or management experience is mandatory.

• Strong knowledge of room inspections, laundry operations, hygiene standards, and housekeeping processes.

• Experience with staffing rosters, inventory, departmental cost controls, and quality assurance.

• Understanding of hotel room-status coordination and interdepartmental procedures.

• Familiarity with hotel property management systems is an advantage.

• Excellent leadership, communication, organisational, and problem-solving skills.

• Strong attention to detail and ability to manage competing priorities in a busy hotel.

Salary

N300,000 - N450,000 per month (Negotiable).

Application Closing Date

4th December, 2026.