About this role
Housekeeping Attendant
- Job Type Full Time
- Qualification Secondary School (SSCE)
- Experience
- Location Lagos
- Job Field Janitorial Services
Job Summary
- The Housekeeping Attendant is responsible for maintaining high standards of cleanliness, hygiene, presentation, and guest comfort throughout guest rooms and assigned areas of the property.
- The role involves cleaning and servicing guest rooms, replenishing amenities, reporting maintenance issues, and ensuring all housekeeping procedures and standards are consistently followed.
Key Responsibilities
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Clean and service guest rooms, bathrooms, corridors, public areas, and other assigned spaces according to established standards.
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Make beds, change bed linen, replace towels, dust, vacuum, mop, and sanitize surfaces.
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Replenish guest amenities, toiletries, minibar items, and other room supplies as required.
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Inspect assigned rooms to ensure they meet cleanliness, presentation, and hygiene standards before being released for occupancy.
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Report maintenance defects, damages, lost property, safety hazards, or unusual incidents promptly to the supervisor.
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Handle guest belongings with care and respect privacy and confidentiality at all times.
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Respond courteously to reasonable guest requests and communicate any concerns to the appropriate supervisor.
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Follow proper procedures for lost and found items.
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Maintain housekeeping equipment, cleaning tools, and supplies in good condition.
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Use cleaning chemicals safely and according to manufacturer and company guidelines.
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Maintain adequate stock of linen, towels, amenities, and cleaning supplies in assigned areas.
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Follow all health, safety, hygiene, fire, security, and environmental procedures.
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Support deep-cleaning activities and special cleaning projects when required.
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Work cooperatively with other housekeeping team members and departments.
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Perform other duties reasonably assigned by management.
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Qualifications and Experience
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Secondary school certificate or equivalent qualification.
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Previous housekeeping or hotel experience is an advantage.
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Good understanding of cleaning and hygiene procedures.
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Ability to work independently and as part of a team.
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Good physical stamina and attention to detail.
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Good communication and interpersonal skills.
Key Competencies:
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Attention to detail
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Cleanliness and hygiene awareness
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Guest service orientation
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Reliability and punctuality
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Teamwork
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Time management
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Integrity and discretion
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Ability to follow instructions and procedures.
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