About this role
NOVOTEL Leeds Centre – Housekeeping Attendant
You are at the heart of the hotel! As a Housekeeping Attendant, you will take ownership of guest rooms, ensuring that our guests are provided with a clean, comfortable space, and be a part of creating a memorable experience for them.
What’s in it for you: Employee benefit card offering discounted rates in Accor worldwide Learning programs through our Academies Opportunity to develop your talent and grow within your property and across the world! Ability to make a difference through our Corporate Social Responsibility activities, green key
What you will be doing
- Cleans and tidies rooms, bathrooms and common areas in line with the rules of hygiene and cleanliness and the procedures implemented by the hotel
- Ensures that rooms look attractive
- Checks that equipment is in good working order, informing the Housekeeper of any defects
- Ensures that guest documentation in the rooms is complete and up-to-date
- Applies the procedure for handling lost property
- Respects guidelines on the use of cleaning products
- Handles hotel equipment, complimentary welcome gifts and room linen with due care
- Cleaning and restocking the trolley
- May have to clear room-service tray
Qualifications
Your experience and skills include:
- Warm and caring personality; previous housekeeping experience is an asset
- Ability to anticipate and focus attention on guest needs, being professional and welcoming
- Excellent organizational skills and time management