About this role
POSITION OVERVIEW:
To maintain a clean, safe, and sanitary environment in patient areas while supporting clinical staff by assisting with non-medical patient needs such as bed preparation, meal service, and observation. The House Keeper plays a vital role in infection control and overall patient comfort and dignity.
ESSENTIAL DUTIES:
- Environmental Cleaning & Disinfection
- Mop and scrub walls and floors of wards, toilets, bathrooms, consultation rooms, offices, and treatment/dressing rooms, following WHO/MoH protocols.
- Clean sinks, toilets, tables, lockers, windows, mirrors, door mats, and all high-touch surfaces in line with infection prevention guidelines.
- Ensure all assigned areas are cleaned daily and properly handed over at the end of each shift. 2.
- Patient Area Support
- Make and prepare patient beds before and after surgeries or admissions.
- Monitor patients and inform nursing staff promptly of any patient requiring urgent attention (e.g., discomfort, spills, bedpan needs).
- Assist with serving patient meals, ensuring meals are distributed hygienically and patients receive assistance if needed.
- Manage laundry, including collecting, sorting, and sending soiled linen and clothing for cleaning as per hospital procedures.
- Scheduled Deep Cleaning
- Conduct general monthly disinfection and deep cleaning across the facility.
- Clean meeting rooms (3x/week) and hospital windows (monthly, with team).
- Submit cleaning schedules and activity reports to the Supervisor for onward reporting to HR/Admin.
- Waste Management
- Ensuring safe disposal of waste including medical materials and human tissue.
- Follow all biomedical waste handling regulations.
- Maintenance Reporting
- Inspect facility areas regularly and record issues in the Maintenance Request Book.
- Submit a monthly summary of maintenance reports and repairs to the Supervisor.
- Ensure all check-lists and all SafeCare required documentation are being updated.
- Equipment & Supply Care
- Clean and store all cleaning tools (mops, brooms, cloths) properly after each use.
- Safely store chemicals and cleaning supplies in designated lockable storage areas.
- Safety and Compliance
- Adhere to all workplace safety guidelines and infection prevention protocols.
- Monitor and restock hand sanitizer and soap at all hand hygiene stations.
- Training and Communication
- Attend regular trainings, team meetings, and refreshers related to housekeeping and patient area support.
- Cooperate with nurses, patients, and support staff in a respectful and professional manner.
- Qualifications & Requirements
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Minimum: Secondary School Certificate.
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Previous experience in hospital housekeeping or patient support roles is an added advantage.
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Basic understanding of hygiene, safety, and patient dignity.
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Physically fit and able to lift, bend, and be on feet for extended periods. Key Competencies
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Attention to detail and cleanliness
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Basic communication and observation skills
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Respect for patient privacy and sensitivity
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Ability to follow instructions and hospital protocols
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Teamwork and reliability