About this role
House Manager / Household Operations Supervisor
We are seeking a mature, organised, discreet and hands-on House Manager to oversee the smooth day-to-day operations of a large private residence.
Key Responsibilities
- Oversee the daily running, cleanliness and presentation of the residence.
- Supervise House Helps, Chef and other household staff.
- Manage and maintain eight sleeping quarters, ensuring rooms are guest-ready.
- Coordinate housekeeping, laundry, linen and household supplies.
- Support the Principal with personal household requirements, including light laundry and wardrobe organisation.
- Coordinate meals and supervise kitchen operations.
- Prepare simple meals when the Chef is unavailable.
- Coordinate guest arrivals, hospitality and room preparation.
- Monitor household inventory, purchases and supplies.
- Identify and follow up on maintenance issues and service providers.
- Maintain household records, keys and access control.
- Maintain strict confidentiality regarding the Principal, family, guests and household affairs.
Requirements
- HND / Bachelor’s Degree in Hotel Management, Hospitality Management or a related field.
- 3–5 years’ experience in hotel operations, housekeeping, guest services, serviced residences or private household management is preferred.
- Strong housekeeping and laundry knowledge.
- Basic cooking ability.
- Experience supervising staff and managing household supplies.
- Good spoken and written English.
- Basic digital/smartphone skills.
- Must be trustworthy, discreet, proactive, organised and comfortable with hands-on household duties.