House Manager and Family Assistant

Job Title: House Manager and Family Assistant

Location: Portland, CT 06480

Employment Type: Part-Time | 30 hours per week guaranteed

Schedule: Monday through Friday, approximately 12:00PM to 6:00PM. Occasional flexibility for later afternoons or evenings is appreciated, with advance notice whenever possible.

Compensation: $25–$35 / hour

Start Date: ASAP

Requirements

• Maintain a smoke-free environment.

• Must be authorized to work in the United States.

• Reliable transportation and a valid driver's license and clean driving record; a family vehicle will be provided for work-related transportation and errands.

• Prior experience in a family assistant, household management, nanny, or similar role is preferred.

• About Our Family

• We’re a busy, active family with three school-age kids and a brand-new fluffy addition to the household. Both parents work full-time, so we value having a home that feels organized, calm, and well cared for. Our home is warm, active, and lived-in, with plenty happening throughout the week. We’re looking for a House Manager who can bring a calm, capable presence to the household and help keep all the details of daily life running smoothly.

• We have regular cleaning and major household maintenance services in place, so this role is focused on the day-to-day needs of our home and family, including household organization, laundry, errands, family scheduling, and afternoon support with our children.

• We value trust, reliability, initiative, good communication, and someone who sincerely enjoys becoming an important part of a family’s day-to-day life. Warmth, discretion, flexibility, and a positive attitude are equally important to us. Most of all, we’re hoping to find someone who feels like a natural fit for our family and with whom we can build a long-term relationship.

• Who You Are / What We're Looking For

• You're a warm, self-directed person who is comfortable taking initiative and managing responsibilities independently. You're flexible, reliable, and easygoing without sacrificing attention to detail. You understand that family life doesn't always follow a perfectly predictable schedule and you're comfortable rolling with those changes. You're naturally approachable and patient, and you take pride in creating a calm, positive presence in a busy household.

• We're looking for someone who notices what needs to happen next and takes care of it—whether that's switching a load of laundry, grabbing something from the store, or making sure the right jersey is clean before game day. You enjoy staying organized, anticipating needs, and helping a busy family stay one step ahead. You're comfortable balancing household responsibilities with afternoon transportation and family support, adjusting priorities as the day unfolds.

• You're looking for a home where you can build a lasting relationship, become a trusted part of the family’s routine, and make a meaningful difference every day.

Key Responsibilities

• Family Support & Child Assistance

• Pick up children from the bus stop (approximately 15 minutes from home) and transport them to after-school activities, often with quick turnaround times between stops

• Provide backup transportation for sick days, field trips, schedule changes, or activity conflicts

• Help kids pack and unpack for trips, extracurriculars, and other commitments

• Assist with kid-related errands and logistics

• Provide a reliable, warm presence during the afternoon transition home

• Help children prepare for the following day's activities, including ensuring that sports equipment, school supplies, and other essentials are ready.

• Coordinate with parents regarding transportation needs, schedule changes, and upcoming activities.

• Household Management and Organization

• Perform a daily household reset, including dishes, tidying, unloading the dishwasher, and keeping common areas orderly

• Manage incoming packages, mail, and deliveries

• Break down boxes and keep entry and drop-off areas organized

• Maintain household and pet supplies and flag items that need attention

• Handle occasional minor maintenance tasks such as replacing light bulbs or batteries

• Conduct seasonal tasks including clothing swaps, décor transitions, and donation drop-offs

• Help maintain household organization systems, including closets, storage areas, children's belongings, and other frequently used spaces.

• Laundry & Linens

• Manage all household laundry from start to finish, including washing, drying, folding, and putting away

• Handle delicates and special-care garments with appropriate care

• Change and rotate bed linens

• Keep laundry areas clean, organized, and well stocked

• Inventory & Errands

• Restock pantry, refrigerator, household, and pet supplies as needed

• Maintain running shopping and supply lists

• Manage household subscriptions and recurring orders through services such as Amazon, Costco, and Target

• Handle returns, dry-cleaning drop-offs, and general errands

• Sort and manage incoming mail and packages

• Assist with occasional gift shopping, birthday preparations, and other family-related errands as needed.

• Meal Planning and Prep

• Warm up meals or pull items from the freezer for kids before activities

• Make occasional quick store runs for food or forgotten items

• Provide light kitchen cleanup and maintenance throughout the day

• Help ensure kids have something easy and appropriate to eat during busy activity windows

• Vehicle Upkeep

• Keep the family vehicle provided for work use fueled, tidy, and ready for daily transportation and errands.

• Assist with scheduling and coordinating routine vehicle maintenance as needed.

• Pet Care

• Take the dog outside upon arrival and as needed

• Provide walks and basic day-to-day care

• Drop off and pick up the dog at veterinary or grooming appointments as needed

• Maintain and restock pet supplies

• Vendor and Property Oversight

• Coordinate with existing household service providers as needed, including communicating scheduling needs and providing access to the home when appropriate.

• Assist with light seasonal outdoor tasks, such as tidying patio furniture or organizing outdoor items.

• Deep Cleaning & Special Projects

• Perform periodic deep cleaning of high-use areas, such as the refrigerator, pantry, mudroom, and entryway, between regular cleaning visits.

• Assist with seasonal household organization projects, including clothing swaps, holiday decorations, and organizing closets and storage areas.

• Assist with occasional household projects and other tasks as needed to keep the home organized and running smoothly.

• Assist with seasonal outdoor space maintenance and pool/patio close-up tasks.

• Administrative & Calendar Support

• Maintain awareness of family calendar and anticipate upcoming household needs

• Provide proactive reminders regarding upcoming events, appointments, deadlines, and schedule changes.

• Help coordinate children's activities, appointments, and other family logistics as requested.

• Anticipate upcoming needs related to school events, sports, travel, holidays, and family commitments.