About this role
Hotel Porter at Greywood Hotels and Apartments
- Job Type Full Time
- Qualification OND , Secondary School (SSCE)
- Experience
- Location Lagos
- Job Field Food, Beverage and Hospitality
Job Summary
- We are seeking a courteous and reliable Hotel Porter to provide exceptional guest service by assisting with luggage, escorting guests, and supporting front office operations.
- The ideal candidate will create a positive first impression and ensure guests feel welcomed and comfortable throughout their stay.
Key Responsibilities
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Greet guests warmly upon arrival and assist with luggage handling.
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Escort guests to their rooms and provide information about hotel facilities and services.
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Assist with loading and unloading luggage during check-in and check-out.
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Deliver messages, parcels, and room service items to guest rooms as required.
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Maintain cleanliness and organization of the lobby and entrance areas.
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Support the front desk team with guest requests and general inquiries.
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Arrange transportation or assist guests with directions when needed.
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Ensure prompt and professional service at all times.
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Report any guest concerns, lost items, or suspicious activity to management.
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Qualifications & Skills
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Minimum of SSCE/OND or equivalent qualification.
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Previous experience in hospitality or customer service (preferred).
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Excellent communication and interpersonal skills.
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Friendly, polite, and professional attitude.
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Physically fit and able to lift and carry luggage.
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Strong customer service orientation and attention to detail.
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Ability to work flexible shifts, including weekends and holidays.
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