Hotel Manager

Stay and Homely Hotel Limited - Hotel Manager at Maitama, Abuja

Stay and Homely Hotel Limited, a proud member of the esteemed DreamCity Group, is a luxurious retreat nestled in the tranquil surroundings of Maitama, Abuja. Our hotel offers a unique blend of boutique rooms, elegant apartments, and opulent villas, providing guests with an exquisite and unforgettable home-away-from-home experience. With a commitment to exceptional service and attention to detail, Stay and Homely Hotel Limited welcomes travelers to indulge in comfort, style, and sophistication, promising a stay that is both relaxing and memorable. Whether you seek a peaceful escape or a lavish getaway, our hotel is dedicated to ensuring that every guest's visit is nothing short of extraordinary.

We are recruiting to fill the position below:

Job Position: Hotel Manager

Job

Location

Maitama, Abuja (FCT)

Employment Type: Full-time & On-Site

Position Overview

• We are seeking an accomplished and dynamic Hotel Manager with a minimum of 10 years of progressive experience in hotel management, business development, sales management, profitability optimization, operational efficiency, and regulatory liaison.
• The ideal candidate will be a strategic leader responsible for overseeing all aspects of hotel operations, driving revenue growth, ensuring exceptional guest experiences, and maintaining operational excellence.

Key Responsibilities

• Provide overall strategic direction and leadership for the hotel, ensuring alignment with the Group's vision, brand standards, and long-term objectives.
• Develop and implement business development strategies to attract new clientele, expand market share, and drive revenue growth across all hotel services and facilities.
• Lead and support the sales team to achieve aggressive revenue targets, overseeing pricing strategies, promotional campaigns, and profitability optimization across all revenue streams.
• Oversee and optimize all hotel operational processes, including front office, housekeeping, food and beverage, maintenance, and security, implementing best practices to enhance productivity and reduce costs.
• Ensure exceptional guest experiences by maintaining high standards of service quality, addressing guest feedback promptly, and continuously improving service delivery.
• Serve as the primary liaison with regulatory bodies, government agencies, and industry stakeholders, ensuring full compliance with all applicable hospitality laws and regulations.
• Collaborate with the finance team to develop budgets, monitor expenditures, analyze financial performance, and implement cost-control measures to maximize profitability.
• Lead, mentor, and develop high-performing hotel teams, fostering a culture of excellence, accountability, and professional growth.
• Oversee the maintenance, upkeep, and optimal utilization of all hotel facilities, assets, and equipment, ensuring they meet brand standards and operational requirements.
• Establish key performance indicators (KPIs) for all hotel functions, monitor performance against targets, and provide regular reports to the management onperformance and strategic progress.

Requirements

• Master's Degree (MBA or MSc) in Hotel Management, Hospitality Management, Business Administration, or a related field from a recognized institution.
• A minimum of 10 years of progressive, verifiable experience in hotel management, business development, sales, and operations, with at least 5 years in a senior leadership capacity.
• Relevant professional certifications are mandatory (e.g., AHLEI, NIMN, CIM, or certifications in Hospitality Management, Business Development, or Operations).
• Demonstrated experience in managing hotel operations, driving profitability, and achieving sales targets in a competitive hospitality market.
• Strong knowledge of the Nigerian hospitality industry, including regulatory frameworks, market trends, and competitive landscape.
• Proven ability to manage multiple priorities, lead cross-functional teams, and work under pressure in a fast-paced environment.
• Exceptional leadership, communication, negotiation, and stakeholder management skills, with the ability to interface effectively at all organizational levels.

Preferred Attributes:

• Experience in managing boutique hotels or luxury serviced apartments.
• Knowledge of hotel management software (e.g., PMS) and revenue management systems.
• Strong financial acumen with experience in budgeting, forecasting, and cost control.
• Proven ability to build and maintain strong relationships with clients, investors, and regulatory bodies.