Hotel Front Office Manager

Hotel Front Office Manager

Recruiting Partner: Marcia Recks

Chicago, Illinois | Hospitality Operations | Not Remote | $75,000 to $80,000 | Job ID: 181964

Job Summary

A National Hotel Group seeks an experienced Hotel Front Office Manager to provide hands-on leadership to the Front Desk and other related departments for an upscale Hotel in Chicago. If you are looking for a new opportunity to join a stable company with a great culture that offers opportunities for professional and personal growth, you have found it. Apply today!

Benefits

• Salary – $75,000 to $80,000
• PTO
• Medical plans with contribution
• 401K plan

Responsibilities

• Attract and secure top talent that will ensure a quality Guest experience
• Provide the highest level of leadership through ongoing training and mentorship
• Be a hands-on leader by maintaining a consistent presence in the Guest areas
• Ensuring that all Guests are provided access to all Guest experience programs
• Lead and manage a seamless Guest experience at arrival and departure

Qualifications

• A bachelor's degree in Hospitality Management, Business Administration, or a related field a plus.

• Minimum three years of experience in a front office role in a hotel, with at least two years in a supervisory or management capacity.

• Experience with hotel Property Management Systems (PMS) (specify preferred systems, e.g., Opera, etc.).

• High-Level Hospitality or Customer Service experience

• Upscale Hotel Brand familiarity

• Passionate Leadership Skills

• People-oriented Servant Leader

• Trainer mindset

• JOB ID: 181964

• Marcia Recks