About this role
Job title: Hotel Facilities Engineer
About the Role As a Facilities Engineer at Hobbs Brook Real Estate LLC's FM properties, based at the Four Points by Sheraton Norwood, you will maintain guest rooms, public areas, and back-of-house spaces to keep the hotel running safely and guest-ready. You’ll work closely with the Chief Engineer and facilities team to repair, maintain, and respond quickly to service needs in a dynamic hospitality environment.
What You'll Do
- Perform routine maintenance and repairs across guest rooms, public areas, and building systems
- Respond to service requests promptly with a guest-first mindset
- Complete preventive maintenance for HVAC, plumbing, electrical, and mechanical systems
- Troubleshoot equipment issues and perform minor repairs (fixtures, doors, painting, basic carpentry)
- Conduct daily walkthroughs to identify and resolve maintenance needs
- Support room readiness by ensuring all systems are working properly
- Assist with vendor work and on-site projects as needed
- Maintain tools, equipment, and organized work areas
- Track and complete work orders accurately
- Participate in on-call rotation and support a 24/7 hotel operation (including weekends and holidays)
- Pool maintenance: testing, logging, chemicals, and cleaning (training available for CPO)
- Grounds upkeep: snow removal, painting, power washing, basic landscaping
- Move furniture and equipment as needed
- Follow all safety standards and regulatory requirements
What We're Looking For
- 5+ years of maintenance or facilities engineer experience (hotel or commercial preferred)
- Working knowledge of Microsoft Office, Outlook, work order systems, and Building Management Systems (BMS)
- Strong mechanical aptitude with general building equipment
- Practical knowledge of mechanical, electrical, plumbing, and life safety systems
- Ability to troubleshoot and diagnose issues across building systems
- Experience performing hands-on repairs using power tools
- Ability to read and work from blueprints, schematics, and diagrams
- Basic carpentry and plumbing experience
- Strong communication and interpersonal skills with a service-first mindset
- Comfortable working with a wide range of guests, team members, and vendors
- Physical ability to lift up to 50 pounds; ability to work at heights and safely operate PPE
- Education: High School Diploma or GED; OSHA safety training a plus; MA licensure in HVAC, Electrical, or Plumbing preferred
Nice to Have
- Pool certification training available (CPO) and related pool maintenance knowledge
Compensation & Benefits
- Hourly rate: $30.88 – $38.61
- FM Total Rewards program including incentive plan, health and well-being programs, 401(k) and pension, career development and tuition reimbursement, and time off