About this role
Hostess - YellowDoor Hotels
YellowDoor Hotels is looking for a charming and efficient Hostess to be the first point of contact for our guests in Abuja, Nigeria.
As a Hostess, you will create a warm and inviting atmosphere, manage guest seating, and ensure a seamless dining experience from arrival to departure. Your role is pivotal in making every guest feel welcomed and valued.
This is an excellent entry-level position for individuals passionate about hospitality and customer interaction.
Required Skills
- Guest Greeting
- Reservation Management
- Table Management
- Customer Service
- Professionalism
Key Responsibilities
- Greet guests warmly upon arrival.
- Manage guest reservations and waitlists.
- Escort guests to their tables.
- Answer phone calls and respond to inquiries.
- Maintain the cleanliness and organization of the host stand.
- Communicate effectively with servers and management.
Qualifications
- High school diploma or equivalent.
- Previous experience in a hospitality or customer-facing role is a plus.
- Excellent communication and interpersonal skills.
- Friendly, positive, and professional attitude.
- Ability to multitask and work efficiently.
- Punctual and reliable.