About this role
Hostess at RIXOS Premium Seagate
Full-Time
Job Description
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Responsible receive guests in any outlet and escort them to tables by standard way.
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Assigned to work in bars or restaurant
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Inform customers about order alternatives and encourage the sales of targeted services.
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Deliver maximum service in each unit, keeping in line with service rules.
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Maintain and any personal belongings of customers those have been left in the workstation and hand such belongings over to her supervisors.
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Comply with the departmental instructions and procedures published by the F&B Department.
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Carry out duties according to the practices and operational standards identified by the Food and Beverage Manager.
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Comply with operational rules.
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Plan working hours as deemed appropriate by the Food and Beverage Manager. Act according to the weekly work schedule and working hours.
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Attend the orientation training.
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Undergo two performance assessments each year.
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Strive to achieve 100% customer satisfaction
Qualifications
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Education: At least a high school or vocational diploma
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Experience: At least 2 years of experience in the industry.
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Foreign Language: English is required.
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Courses and Training: Vocational trainings and seminars.
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Computer Literacy: Not required.
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Skills: Basic knowledge of the products and services in the related field