Hostess F&B

Hostess F&B

Location: RIXOS PHU QUOC ISLAND VIETNAM, Phu Quoc, Vietnam

External Reference: REF73264J

Hostess F&B

Region: Luxury & Lifestyle

Video: https://youtu.be/pqEspegig4A?si=o5r18gh7Z7DaZ7Tw

Company Description Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled kids and teens activities. Each Rixos property presents a unique experience inspired by local culture, global influences, and our Turkish heritage, all within a setting of unparalleled luxury.

Job Description We are seeking a friendly and professional Hostess F&B to join our team in the beautiful island of Phu Quoc, Vietnam. As the first point of contact for our guests, you will play a crucial role in creating a welcoming atmosphere and ensuring a positive dining experience.

• Greet and welcome guests in a warm and professional manner
• Manage reservations and seating arrangements efficiently
• Escort guests to their tables and provide menus
• Assist with special requests and accommodate dietary requirements
• Maintain a clean and tidy reception area
• Coordinate with kitchen and wait staff to ensure smooth service
• Handle guest enquiries and resolve any issues promptly
• Maintain an up-to-date knowledge of menu items and daily specials
• Assist in organising and overseeing special events or promotions
• Ensure compliance with health and safety regulations

Qualifications

• Secondary school diploma or equivalent

• Excellent communication and interpersonal skills

• Strong customer service orientation with a friendly and approachable demeanour

• Ability to multitask and work efficiently in a fast-paced environment

• Basic computer literacy for managing reservations and using point-of-sale systems

• Keen attention to detail and a commitment to maintaining high standards

• Knowledge of food and beverage service standards

• Understanding of hospitality industry practices

• Previous experience in hospitality or customer service is desirable

• Flexibility to work various shifts, including evenings, weekends, and holidays

• Ability to stand for extended periods and move around the restaurant as needed

• Proficiency in English; knowledge of additional languages is an advantage

• Additional Information

• What awaits you...

• The opportunity to join an international and innovative and fast-growing group, committed not only to building new hotels, but to creating a global brand.

• The ability to challenge the norm and work in an environment that is both creative and rewarding.

• Be part of a team that is very passionate about creating great hospitality experiences and exploring new locations with every opportunity.

• A competitive package and plenty of development opportunities.

• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• LET YOUR PASSION SHINE

• We foster our creativity, our excellence and progressiveness. We interconnect with each other and our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

• LEARN ABOUT US

• Let your passion shine

• We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.