Host/Hostess

Description

• Rosella in Kennebunk is seeking part-time and full-time Hosts/Hostesses to join our team!

• Join the team at Rosella, a unique sushi dining experience located inside The Grand Hotel in the heart of Kennebunkport. Known for its fresh flavors, inviting atmosphere, and exceptional hospitality, Rosella offers guests a memorable coastal dining experience just steps from Dock Square.

• We are currently seeking a Part-Time Host to be the first friendly face our guests see when they arrive. In this role, you’ll help create a warm and seamless guest experience by greeting guests, managing reservations and waitlists, and supporting the overall flow of service.

• If you are personable, organized, and thrive in a fast-paced hospitality environment, we’d love to hear from you!

Responsibilities

• Greet, kindly direct, and seat guests at assigned tables based on reservations and walk-in seating.

• Maximize guest seating options and revenues by diligently managing the reservations program (Open Table).

• Contact guests as needed to move, confirm, or adjust reservations.

• Support servers and bartenders with service needs in between seating guests and after all reservations have been seated.

• Assist with promptly resetting tables to standard.

• Communicate any reservations notes to server assigned to table (celebrations, preferences, etc.)

• Complete all daily side work tasks efficiently and thoroughly. Set up host stand, clean menus, light candles, and complete side work tasks.

• Take in person and over the phone to-go orders. Process payment securely, collect final bill, and coordinate handoff to guest.

• Restock host stand with clean menus, pens, charged tablet, trash removal, etc. daily. Keep host area clean and tidy at all times.

• Be proactive in seeking out additional duties such as wiping down menus, sweeping, cleaning kitchen doors, etc.

• Check out with manager once shift is complete.

• About Kennebunkport Resort Collection: The Kennebunkport Resort Collection is a portfolio of diverse, luxurious lodging and dining options offering stylish and unique hospitality in Kennebunk and Kennebunkport. Our growing hospitality group includes Hidden Pond//Earth at Hidden Pond, Tides Beach Club, Cape Arundel Inn & Resort//Ocean Restaurant, Kennebunkport Inn//The Burleigh Restaurant, Cottages at Cabot Cove, The Grand Hotel//Rosella, The Boathouse Waterfront Hotel & Restaurant, Yachtsman Hotel & Marina Club, and Lodge on the Cove//The Dory.

• KRC is proud to offer competitive wellness options and perks for both Part Time- and Full-Time employees.

• Employer-subsidized medical, dental, and vision insurance

• Company-funded $25K in complimentary life insurance and $1K/mo. in disability

• Optional Disability, Life and AD&D, Critical Illness, and Accident Insurance options

• Additional Health & Wellness benefits including prescription and gym membership discounts

• Generous Paid Time Off package including Employer Paid Leave plus immediate Paid Vacation accruals

• Flexible and understanding work-life equality

• Family Matters Program of 3+ months paid parental leave for new parents

• 401k employer match, up to 4% of salary

• Competitive wages with ongoing market analysis with annual performance evaluations and compensation adjustments

• Discounted employee and immediate family hotel rates as low as $59 per night at EOS Hospitality portfolio locations

• Food and Beverage discount of 50% Off at EOS Hospitality portfolio locations

• Gold Card annual complimentary restaurant allowance for managers

• Discounted lodging rates from New England Inn & Resort Association partners

• Pathways for growth and professional development including training and tuition reimbursement

• Relocation assistance to temporary employer housing

• Incentive opportunities for both hourly and managerial roles

• Supportive, open workplace culture

• Company-funded Employee Assistance Program for life and mental health resources

• Why Join our team? Join our community of ambitious, thoughtful, and dedicated hospitality professionals delivering exceptional guest experiences. At Kennebunkport Resort Collection, we encourage creativity, ownership, and problem-solving at all levels of our organization, and we are committed to weaving diversity, equity, and inclusion into every aspect of our business.

• As a Kennebunkport Resort Collection employee, we welcome you to join us in making a community impact. Our KRC Cares team partners with community leaders and like-minded businesses to advance our community services, such as toy drives, beach cleanups, and other charitable causes around the community. Our Community Impact project allows a 1% Impact Fee to be donated to hand-picked local organizations focusing on affordable housing, protecting wildlife habitats, and creating spaces for the youth of our community.

• Kennebunkport Resort Collection offers customized learning opportunities for all employees. We work to carve out a path for internal leaders with motivated career goals. Annual conferences, mentorships, scholastic reimbursements, internships, and company-funded leadership development opportunities are just some of the ways we support our associates.

• Ready to learn more? Visit us online at www.kennebunkportresortcollection.com and explore our parent company, EOS Hospitality at www.eoshospitality.com for more information about the amazing ways we’re making a difference.

• Equal Opportunity Employer

• This employer is required to notify all applicants of their rights pursuant to federal employment laws.

• For further information, please review the Know Your Rights notice from the Department of Labor.