Hospitality Supervisor

Hospitality Supervisor

Hospitality Supervisor at Whip Smart Service Providers Limited

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Posted: Sep 29, 2026

Deadline: Not specified

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Whip-smart service provider Ltd has two offices across Nigeria (Lagos and Port-harcourt) with her head office in Lagos. We invest in recruiting and training most skilled, qualified care givers who will offer the best services to our clients in accordance to the company’s high standard. Our services are considerably more affordable to most healthcare provid...

Hospitality Supervisor

• Job Type Full Time , Onsite
• Qualification BA/BSc/HND , OND
• Experience 2 - 3 years
• Location Lagos
• Job Field Food, Beverage and Hospitality
• Salary Range ₦150,000 - ₦200,000/month

Location: Ago Palace, Lagos

Salary: ₦150,000 per month

Working Days: Monday – Sunday, with 1 day off per week

Accommodation: Staff accommodation provided

JOB SUMMARY

We are looking for a smart, responsible, and hands-on Hospitality Supervisor to oversee daily operations and ensure that staff provide excellent service to customers. The successful candidate will supervise staff, monitor daily activities, resolve customer issues, and ensure that operational standards are maintained.

KEY RESPONSIBILITIES

• Supervise and coordinate the daily activities of staff.

• Ensure staff are punctual, properly dressed, and performing their duties effectively.

• Monitor customer service and ensure guests receive quality service.

• Address customer complaints and resolve issues professionally.

• Ensure the facility is clean, organized, and properly maintained.

• Monitor staff performance and provide guidance where necessary.

• Ensure company rules, procedures, and service standards are followed.

• Assist with coordinating daily operations and staff schedules.

• Monitor supplies and report shortages or operational needs.

• Prepare basic daily or weekly operational reports.

• Support the Manager in ensuring smooth day-to-day operations.

• Perform other duties assigned by management.

• REQUIREMENTS & QUALIFICATIONS

• Minimum of OND/HND/BSc is an advantage.

• Previous experience in hospitality, customer service, or a supervisory role is preferred.

• Good communication and interpersonal skills.

• Must be smart, responsible, and well-organized.

• Ability to supervise and motivate staff.

• Good problem-solving and decision-making skills.

• Ability to work under pressure and in a fast-paced environment.

• Customer-focused and professional.

• Note: Only shortlisted candidates will be contacted.

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