Hospitality Manager - Shortlet Apartment

Hospitality Manager - Shortlet Apartment

Forza Apartments is a premium shortlet brand offering fully furnished, stylish and comfortable apartments in Port Harcourt. We provide clean, modern apartments designed for convenience , whether guests are staying for a few days, weeks or months.

Our space is thoughtfully equipped for leisure and business travellers, with reliable amenities, great locations and responsive support to ensure every stay is seamless.

As a growing hospitality business, we value professionalism, efficiency and warm customer service. Join us as we continue to deliver exceptional guest experiences and set new standards in the shortlet industry.

We are recruiting to fill the position below:

Job Title: Hospitality Manager- Shortlet Apartment

Location: Port Harcourt, Rivers

Employment Type: Full-time

About the Role

• We are seeking an experienced and customer-focused Hospitality Manager to oversee the daily operations of our shortlet apartment.
• The ideal candidate will ensure a seamless guest experience, manage property upkeep, supervise staff, and maintain high hospitality standards.

Key Responsibilities

• Oversee day-to-day operations of the shortlet apartment.
• Manage guest check-ins, check-outs, and inquiries promptly.
• Ensure rooms and facilities are clean, well-maintained, and guest-ready.
• Supervise and coordinate housekeeping, maintenance, and support staff.
• Handle guest complaints and resolve issues quickly and professionally.
• Maintain booking schedules, coordinate with online platforms, and manage occupancy rates.
• Monitor budgets, expenses, and inventory for supplies.
• Uphold safety, security, and compliance standards.

Requirements

• Candidates Must reside in Porthacourt.

• Candidates should possess a Bachelor's Degree, HND / OND qualification.

• Minimum of 5 years’ experience in hospitality management, hotel operations, or similar role.

• Strong leadership, communication, and customer service skills.

• Knowledge of booking platforms (e.g., Airbnb, Booking.com) is an added advantage.

• Ability to work under pressure and handle multiple tasks efficiently.

• Good problem-solving and organizational skills.

• Remuneration

• Competitive and commensurate with experience.

Application Closing Date

Not Specified.