About this role

Job title: Hospitality General Manager

Company with incredible tenure and established history, is looking for a new General Manager for their retail and cafe location.

Integrity, genuine hospitality and passion for caring about the team are essential in this role!

General Manager Benefits

General Manager Requirements

8 years of progressive leadership in complex, high volume bakery, café, restaurant, or multi-department retail environments
Significant experience leading food service operations, including responsibility for labor, margin, food safety, quality, service standards, inventory, and operational performance
Proven success leading leaders and large, diverse teams, with a strong record of building trust, developing talent, improving engagement, and delivering results through others
Experience building a strong leadership bench and creating opportunities for growth, mobility, and succession
Demonstrated P&L ownership and financial acumen, including budgeting, forecasting, labor planning, margin management, and performance analysis
Ability to handle, stock, and organize packaged dry food products, including lifting and carrying items of varying weights (typically up to 40 pounds), with or without assistance or adaptive equipment
Ability to regularly work, touch and taste food products in an environment where food allergens may be present

General Manager Soft Skills Requirements

Integrity and moral compass
Genuine hospitality demeanor and evident joyful mindset
Excellent communication, collaboration, judgment, and problem-solving skills
Excellent interpersonal and relationship-building skills
Strives to continually improve and implement new processes to reduce environmental impact
Creates the clarity, support, coaching, and accountability people need to grow, perform at their best, and deliver results
Balances genuine care for people with high expectations for business performance
Highly visible, hands-on leader who spends time on the floor and will jump in when needed
Builds trust through active listening, curiosity, humility, and follow-through
Makes employees feel valued, heard, and connected to the business
Naturally thinks about hospitality and creating memorable experiences
Can articulate a compelling vision that motivates teams
Sets clear priorities when there are competing demands
Converts vision into operating expectations and measurable outcomes
Drives continuous improvement rather than simply maintaining the operation
Influences effectively without relying solely on authority
Knows when to ask for help and brings others into problem-solving

JOB ID: 182865

post

Miko Lukas

Hospitality General Manager