Hospitality Facility Manager

Hospitality Facility Manager

Role Overview The Hospitality Facility Manager is responsible for overseeing the day to day operations, maintenance, and service delivery of all facility functions within a hospitality environment. This role ensures the facility operates efficiently, safely, and in alignment with service standards expected in a guest focused setting. The manager will lead the FM team, coordinate with internal departments, and maintain high operational standards that support an exceptional guest and resident experience.

Key Responsibilities

• Manage and supervise the Facility Management (FM) team, ensuring high performance, accountability, and adherence to operational standards.

• Oversee maintenance operations, including HVAC, electrical, plumbing, housekeeping, landscaping, and general building upkeep.

• Ensure compliance with health, safety, and environmental regulations applicable to hospitality facilities.

• Develop and implement preventive maintenance schedules to minimize downtime and extend asset life cycles.

• Coordinate with hospitality operations teams (Front Office, Housekeeping, Security) to ensure seamless guest service delivery.

• Respond promptly to facility issues, emergencies, and guest-impacting incidents.

• Drive continuous improvement initiatives to enhance facility efficiency, sustainability, and guest satisfaction.

• Maintain a strong eye for detail within residential spaces, ensuring rooms, apartments, and shared areas meet readiness standards for bookings, move-ins, and client expectations.

• Conduct regular inspections to guarantee cleanliness, functionality, and presentation aligned with hospitality service culture.

• Collaborate closely with guest services teams to ensure a smooth booking experience and consistently high-quality room readiness.

• Location: Lagos Free Zone, Ibeju Lekki

• Role: Permanent

Experience

• 5 Years

• 6 Years

• 7 Years

• 8 Years

• Salary: Negotiable

Education

• BSc

• HND

Skills

• Strong knowledge of building systems maintenance procedures and hospitality operational standards.

• Proven leadership experience managing technical and service teams.

• Excellent communication problem solving and organizational skills.

• Demonstrated ability to maintain high standards of detail particularly in residential or guest occupied spaces.

• Ability to work under pressure and respond effectively to operational challenges.

• Professional certifications in Facility Management (e.g. IFMA CFM FMP) are an added advantage.

• Core Competencies

• Leadership & Team Management

• Customer Service Orientation

• Technical Facility Knowledge

• Health & Safety Compliance

• Operational Excellence

• Attention to Detail & Room Readiness Standards

• Client

Experience

• Management

• Qualifications & Experience

• Minimum 5-8 years of experience in a hospitality facility management role (hotel resort serviced apartments or similar environment).