Home Health Aide – Medical Administrative Support

Home Health Aide – Medical Administrative Support

Cebu City, Cebu, Philippines

Full Time

Entry Level

MedSpecialized, Inc. is looking for a Home Health Aide – Medical Administrative Support!

Job Overview

We are looking for experienced Home Health Aides (HHAs) to join our healthcare team and provide medical administrative and patient support for a US-based healthcare client.

This role is ideal for candidates with Home Health Aide experience who are interested in transitioning their healthcare knowledge into a medical administrative support role. Candidates with US Healthcare or BPO Healthcare experience are highly encouraged to apply.

Experience with medication prior authorizations, pharmacy-related tasks, insurance processes, referrals, or healthcare documentation is an advantage.

Work Arrangement

This position offers a remote work arrangement for qualified applicants residing outside Cebu.

Applicants residing within Cebu are required to work onsite at our Cebu IT Park office.

• Outside Cebu: Remote work
• Within Cebu: Onsite work
• Work Schedule: Night Shift
• Office

Location

8th Floor, Skyrise 4B Building, IT Park, Lahug, Cebu City, Cebu

Responsibilities

• Provide medical administrative and patient support to US-based healthcare teams.
• Assist with patient-related inquiries and coordination.
• Communicate with patients, caregivers, healthcare providers, and other healthcare professionals.
• Assist with medication-related administrative tasks and documentation.
• Support medication prior authorization (PA) processes when required.
• Coordinate and follow up with healthcare providers, pharmacies, and insurance companies.
• Assist with scheduling, referrals, medical records, and other healthcare administrative tasks.
• Review and maintain accurate patient information and healthcare documentation.
• Document calls, communications, and patient-related activities accurately.
• Maintain patient confidentiality and handle sensitive healthcare information appropriately.
• Perform other healthcare administrative support tasks as assigned.

Requirements

• Home Health Aide (HHA) experience is required

• Experience working with home health patients, caregivers, or healthcare teams

• US Healthcare or BPO Healthcare experience is highly preferred

• Experience with medication prior authorization, pharmacy, insurance, referrals, or healthcare documentation is an advantage

• Excellent English communication skills, both verbal and written

• Strong interpersonal and customer service skills

• Computer literate and comfortable using healthcare systems and online platforms

• Strong attention to detail and organizational skills

• Able to handle confidential patient information

• Willing to work on a night shift

• Willing to work during weekends and holidays when required

• Cebu-based applicants must be willing to work onsite

• Applicants outside Cebu must have a stable internet connection and a conducive home workspace

• Onsite Perks

For Cebu-based employees:

• Free meals

• Free coffee

• Free ice cream

• Our Recruitment Process

• Candidate Application Form

• General Assessment

• Phone Screening

• Technical Interview

• Reference Check

• Job Offer

• Training

• For more information about our company, visit www.medspecialized.com.

• PRO TIP: Candidates with Home Health Aide, US Healthcare, BPO Healthcare, Medication Prior Authorization, Pharmacy, or Insurance experience are highly encouraged to apply!

• Ready to take your Home Health experience into the US healthcare industry? Join MedSpecialized, Inc. and become part of a growing healthcare team!