About this role
Overview
DASS STORES VENTURE is seeking an HMO Front Desk Officer to provide professional customer support, respond to enquiries, resolve complaints, and assist customers with product-related questions.
Responsibilities
- Maintain a positive, empathetic, and professional attitude toward customers.
- Respond promptly to customer enquiries through various channels.
- Acknowledge and resolve customer complaints.
- Develop a good knowledge of the company’s products to answer customer questions effectively.
Requirements
- SSCE, OND, or BSc.
- Experience in customer support.
- Comfortable using computers.
- Ability to remain calm when customers are stressed or upset.
- Must reside on the Lagos Mainland.