About this role

HMO Front Desk Officer

Job Overview

Location

Lagos, Lagos, Nigeria

Salary

NGN 100,000 - 150,000 monthly

Employment Type Full-time

Work Arrangement On-site

Sector Retail & E-commerce

Experience Level Entry Level (0-2 years)

Application Deadline October 25, 2026

About the Company

DASS STORES VENTURE operates within the retail sector, focusing on providing products and services to customers.

The company emphasizes customer satisfaction and aims to deliver a positive experience through its front-line staff.

Job Description DASS STORES VENTURE is looking for an HMO Front Desk Officer to join their team on the Lagos Mainland. This role is vital for providing excellent customer support, addressing inquiries, and assisting customers with product-related questions in a professional manner. If you are a resident of Lagos Mainland with a passion for customer service, this is a great opportunity.

Required Skills

Customer Support
Computer Literacy
Communication Skills
Problem-Solving
Empathy
Complaint Resolution

Key Responsibilities

Maintain a positive, empathetic, and professional attitude toward customers.
Respond promptly to customer enquiries through various channels.
Acknowledge and resolve customer complaints.
Develop a good knowledge of the company’s products to answer customer questions effectively.

Qualifications

SSCE, OND, or BSc.
Experience in customer support.
Comfortable using computers.
Ability to remain calm when customers are stressed or upset.
Must reside on the Lagos Mainland.
About This Role
In the dynamic retail landscape of Lagos Mainland, exceptional customer interaction is key to business success. This role requires a front-line professional adept at managing customer inquiries and providing support for health-related products. Essential skills include customer relationship management, complaint resolution, and product knowledge dissemination. The impact of this position is directly tied to customer satisfaction and retention, influencing brand loyalty and sales performance.
Who Should Apply
How to Stand Out When Applying
Posted Date
October 12, 2026