HEOP Recruiter / Counselor

Job title: HEOP Recruiter / Counselor

About the Role Mercy University's Arthur O. Eve Higher Education Opportunity Program (HEOP) seeks a HEOP Recruiter / Counselor to lead recruitment for HEOP and provide comprehensive academic and personal counseling to an assigned caseload of current HEOP participants. The Recruiter / Counselor serves as a primary ambassador for the program, fostering relationships that support student access, retention, and degree completion.

What You'll Do

• Serve as the primary point of contact for HEOP recruitment initiatives, with a focus on identifying, engaging, and enrolling eligible prospective students.
• Plan and execute recruitment activities, including high school visits, college fairs, information sessions, and community outreach events.
• Develop and maintain strong partnerships with high school counselors, educators, and community-based organizations to build and sustain referral pipelines.
• Deliver presentations to prospective students, families, counselors, advisors, and partner organizations.
• Manage recruitment inquiries and guide prospective students through the admissions and enrollment process, ensuring timely and effective follow-up.
• Maintain a caseload of enrolled HEOP students and provide holistic academic, personal, and developmental advising.
• Support students in navigating academic requirements, institutional policies, and available campus resources to promote persistence and timely degree completion.
• Monitor student progress, document advising interactions, and collaborate with HEOP staff and campus partners to address student needs.
• Represent HEOP in a professional and positive manner to internal and external stakeholders.
• Utilize institutional systems and software including Banner, COMPASS, ARGOS, SLATE, Xtender, Degree Works, and Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
• Travel is required approximately 50% of the time to support recruitment and outreach activities.
• Work occasionally on evenings and Saturdays as required.

What We're Looking For

• Bachelor's degree in counseling, psychology, education, or a related discipline, or comparable relevant experience.
• Demonstrated ability to work effectively with students from diverse socioeconomic, cultural, and educational backgrounds.
• Strong interpersonal, communication, and organizational skills.
• Ability to work independently, manage multiple priorities, and meet recruitment and advising goals.
• Commitment to educational access, equity, and student success.

Compensation & Benefits

• Salary range: USD 50,000 to 52,000 per year.