About this role
HearCANADA
About us: Part of WSA group, HearCANADA's mission is to reframe the world of hearing care and set the highest standards in the world of hearing health. With 110+ clinics across Canada, our teams work collaboratively to provide exceptional, patient-centric care on our quest to deliver Wonderful Sound for All. Learn more about us by visiting our webpage.
Position overview: As a Hearing Care Professional with HearCANADA, you are passionate about the hearing healthcare of our clients. You will provide standardized hearing evaluations, a high standard of client care, make product recommendations and educate on product usage and features, and follow-up with clients to ensure their needs are met.
This is a permanent, full-time multi-site position. Clinics supported will include Essex, Lakeshore, and other clinic locations within the surrounding areas of Windsor when required. The successful candidate will be assigned a "home" clinic based on the location closest to their home address and will be compensated for travel to other sites when providing support. Typical hours will be Monday through Friday 8:30 am - 4:30 pm but hours may be modified depending on the clinic supported and could be as late as 6:00 pm and some weekend coverage.
What we offer you:
- $70,000 - $100,000 annual base earnings based on experience + an attractive bonus program
- Employer-funded health, dental, and vision benefits (starting on day one) with additional healthcare spending account
- RRSP program + employer matching
- Generous time off policies including attractive paid vacation programs, 7 paid personal days per year, + 1 paid volunteer day per year
- Education assistance program, LinkedIn learning access, + mentorship + professional development opportunities
What you will do:
- Support existing and new clients in their hearing journey by providing an assortment of audiological assessments and hearing evaluations
- Staying abreast of new trends in hearing aid promotions, fittings, and technological advancements to make the most meaningful recommendations to clients
- Building relationships with clients to ensure appropriate care is provided and post-care solutions are recommended
- Collaborating with our clinic team members to support both walk-in clients and inbound phone calls
What we are looking for:
- A graduate of a recognized Hearing Instrument Practitioner or Audiology program
- Unrestricted ability to practice in the Audiology field and registration with your provincial governing body in good standing
- Working knowledge of hearing health care products and services with diagnostic/dispensing experience
- An excellent communicator who can establish a professional and individualized rapport with clients and team members
- Comfortability in making product and service recommendations to clients and providing patient-centric education to clients to ensure product adoption
- Experience with WSA brands (Widex, Signia, and/or Rexton) would be a definite asset, though not required
Department Retail
Role Retail Operations
Location
Windsor
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