About this role
Job title: Hearing Aid Specialist
About the Role The Hearing Aid Specialist will evaluate hearing aid candidacy, recommend and fit hearing aids, and build lasting relationships with patients through education, follow-up care, and community engagement. This position operates in a retail-based clinical environment that combines clinical autonomy with strong operational support, located at our NationsBenefits Hearing Center in Idaho Falls, ID.
What You'll Do
- Conduct comprehensive hearing evaluations using best-practice clinical protocols
- Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle
- Present product options clearly, emphasizing value, long-term benefits, and patient outcomes
- Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers
- Perform routine follow-up visits, cleanings, adjustments, and hearing aid repairs
- Maintain accurate and compliant patient records, including documentation and outcome measures
- Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes
- Collaborate with leadership and peers to support center performance and continuous improvement
What We're Looking For
- Current Audiology license or Hearing Aid Dispensing license in the state of the role (required)
- Strong clinical, counseling, and interpersonal skills
- Ability to explain technical concepts in a clear, patient-friendly manner
- Comfort working in a retail healthcare setting
- Commitment to ethical practice and patient-focused care
- Willingness to participate in ongoing professional development
Compensation & Benefits
- We offer a fulfilling work environment that attracts top talent and encourages associates to contribute to delivering premier service to internal and external customers
- Career advancement opportunities from within the organization across multiple locations in the US, South America, and India
- NationsBenefits is an Equal Opportunity Employer
- Salary information not provided in posting