About this role
About the Role This is a full-time, onsite role located at Sam's Club locations across the United States. You will evaluate hearing aid candidacy, recommend and fit hearing aids, and build lasting relationships with patients through education, follow‑up care, and community engagement in a retail-based clinical environment. What You'll Do
- Conduct comprehensive hearing evaluations using best‑practice clinical protocols.
- Interpret test results and recommend individualized hearing care solutions based on patient needs and lifestyle.
- Present product options clearly, emphasizing value, long‑term benefits, and patient outcomes.
- Program, fit, and verify hearing instruments, including new, premium technology from major manufacturers.
- Perform routine follow‑up visits, cleanings, adjustments, and hearing aid repairs.
- Maintain accurate and compliant patient records, including documentation and outcome measures.
- Deliver exceptional service that supports patient satisfaction, loyalty, and positive clinical outcomes.
- Collaborate with leadership and peers to support center performance and continuous improvement. What We're Looking For
- Current Audiology license or Hearing Aid Dispensing license in the state of the role (required).
- Strong clinical, counseling, and interpersonal skills.
- Ability to explain technical concepts in a clear, patient-friendly manner.
- Comfort working in a retail healthcare setting.
- Commitment to ethical practice and patient-focused care.
- Willingness to participate in ongoing professional development.