Healthcare Technical Support Representative - Remote

Healthcare Technical Support Representative - Remote

United States

Customer Service

Contract

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Responsibilities

• Provide technical support for a cardiac monitoring diagnostic service, helping patients and clinical staff troubleshoot issues, identify problems, and coordinate solutions with other departments. In this role, you’ll handle sensitive health information in compliance with HIPAA regulations and must pass a background check to represent the client.

• Why Become a Working Solutions PRO?

• Work from Home: Ditch the commute and enjoy the comfort of home.

• Flexible Hours: Set your own schedule and work when it's convenient for you.

• Diverse

Experience

• Expand your skillset across various industries while providing exceptional customer service.

• Supportive Environment: We’re here to help every step of the way!

• Schedule

• Flexible schedule opportunities – you choose your hours!

• Client is open 24/7

• Work Environment Requirements

• Quiet, uninterrupted space during work hours

• Technology Requirements

• Personal computer (no tablet)

• Broadband internet connection, with at least 10 Mbps download speed

• Wired internet connection, like Cable, Fiber Optic or DSL (no Wi-Fi or mobile internet)

• Windows 11 operating system

• Valid antivirus software installed, running and up to date

• Wired USB headset with microphone (Gaming headsets not accepted)

• Mac users: Mac acceptance is limited to Intel-based machines with Windows 11 installed via Apple’s Boot Camp utility.

• Monitor size of 18 inches or larger is highly recommended but not required

• Contractors must have a smart phone, Android tablet or iPad and be willing to install an authentication app related to program work.

• Important Information

• Contractors may work from the U.S. (except CA, NY, PA, WA) on this client program, and all contractors must successfully pass a background check to represent this client.

• At Working Solutions, we work with brands in various industries to humanize their customer experience. When you join our team of PROs, you’ll have access to apply to several contracts exclusive to Working Solutions independent contractors.

• With Working Solutions, you work when it’s convenient for you. Our contract hours range from 15 to 40+ hours per week and you can select the hours that are convenient for you! Contract pay rates vary depending on the client, but we make sure we offer the best rate possible to our contractors.

• Want to learn more about what it’s like as an independent contractor with Working Solutions? Visit us at jobs.workingsolutions.com or check out what some of our Customer Care PROs have to say.

• Contractual Relationship: The relationship between you and Working Solutions is a contractual relationship. You will remain an independent contractor for the duration of this program assignment. Working Solutions will not be responsible for withholding taxes on your earnings while contracted with Working Solutions. When you receive your contract, you will be asked to agree to have no claim against Working Solutions hereunder or otherwise for vacation pay, sick leave, retirement benefits, Social Security, worker’s compensation, health or disability benefits, overtime, unemployment insurance benefits or employee benefits of any kind. Learn more about what it means to be an independent contractor.

Date Posted:

• 2026-10-12

Valid Through:

• 2026-11-04

Language Requirement:

• English

• Working Solutions

• Telecommute

• United States

• Call Center Customer Service;Medical;Tech Support