About this role
Healthcare Patient Coordinator (Onsite – Mérida)
Mérida, Mexico (Onsite)
Salary: 16,000 – 22,000 MXN/month
Full-time | U.S. Business Hours
Immediate hiring – Quick Process
We are hiring Healthcare Patient Coordinators to support U.S.-based medical clinics.
This is a stable, long-term role working directly with patient scheduling, insurance verification, and clinic operations.
Job Role:
- Handle patient calls for appointment scheduling and support
- Verify insurance benefits (VOB)
- Work with EMR systems
- Assist with prescription and admin workflows
Requirements
- Experience in a clinic, hospital, or medical office (preferred)
- OR strong customer service experience (training provided)
- English B2+ (required)
- Comfortable working onsite
What You Get:
- Paid training
- Stable full-time job
- Career growth in healthcare operations
- Opportunity for remote work after 12 months (based on performance)
- Snapscale has supported healthcare providers since 2017. The Mérida team is a dedicated delivery center built for long-term growth.
Ideal Candidate:
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1–3 years of experience in a healthcare administrative or front-desk role (clinic, hospital, or medical office)
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Fluent in English and Spanish (required)
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Strong communication skills with experience handling patient calls
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Organized and comfortable managing multiple tasks (appointments, insurance verification, follow-ups)
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Familiarity with EMR/EHR systems is a plus
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Detail-oriented with strong problem-solving ability
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Note: This is a non-clinical administrative role. Candidates seeking clinical or practitioner roles (e.g., doctors, therapists) may not find this position aligned with their career goals.