Healthcare Customer Service Representative
About this role
Healthcare Customer Service Representative
Location: Remote
Pay Rate: $16.00 per hour
Employment Type: Full-time
Shift Information: 40 hours per week
Job Summary
We’re hiring a Healthcare Customer Service Representative, where you'll play a key role in delivering exceptional customer service and resolving complex customer inquiries. In this position, you will handle escalated customer issues, provide high-quality service call center environment. Your assistance will make a positive difference in the organization you support. You will be able to provide successful administration and resolve inquiries and deliver positive customer experience while meeting performance goals.
Key Responsibilities
- Provides 24/7 phone coverage for our partners and handles inquiries.
- Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.
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