About this role
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Healthcare CSR to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
Responsibilities
- Manage email inbox and respond to provider inquiries
- Process referrals to clinicians
- Assist employees with general inquiries
- Coordinate patient/client intake
- Provide administrative support, including help with provider schedules, referrals, and inquiries
Requirements
- At least 6 months experience handling a healthcare account (Intake Coordinator)
- With experience in coordinating with providers and clinicians
- Good verbal & written English skills
- Proficient with MS Tools
- Amenable working onsite in Shaw Blvd, Mandaluyong
- Willing to work night shifts
Benefits
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What Can We Offer You?
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Competitive salary and benefits
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Health Insurance with free dependents
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10%-night differential
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Attendance Bonus
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Paid time off
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Convertible to cash leave credits
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Performance Appraisal
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Work-life balance
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A focus on growing your career path with us
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We encourage you to follow your passions and learn new skills
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Our Commitment to You
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Strong culture and values-driven leadership
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We create opportunities for you to learn and grow at any stage of your career
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Continuous learning and innovation
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We foster an all-inclusive environment where everyone thrives