About this role
Job title: Healthcare Administrative Assistant
About the Role The Healthcare Administrative Assistant serves as an administrative resource for patients, providers, and staff. Responsibilities include handling phone communications, scheduling, record maintenance, and assisting with daily clinic operations. We are seeking a Healthcare Administrative Assistant to support clinic operations and patient services. This onsite role requires strong organizational skills and a commitment to providing excellent customer service. Hawaii residents are preferred.
What You'll Do
- Answer and route incoming patient phone calls
- Schedule appointments and maintain calendars
- Verify patient information and update records
- Manage administrative correspondence and documentation
- Assist with patient check-in and office support
- Coordinate with healthcare providers and staff
- Maintain confidentiality of sensitive information
What We're Looking For
- High school diploma or equivalent
- Minimum 1 year of healthcare, medical office, or administrative experience preferred
- Knowledge of medical terminology preferred
- Experience scheduling appointments and handling patient communications
- Proficiency with Microsoft Office and electronic medical record systems preferred
- Strong customer service and phone communication skills
- Ability to handle confidential information in accordance with HIPAA guidelines
- Strong attention to detail and organizational skills
- Hawaii residents preferred due to onsite requirement
Nice to Have
- Onsite role preference for Hawaii residents due to onsite requirement
Compensation & Benefits
- Salary: 23 - 25 USD per hour
- Benefits: medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan.