Health Representative - Primary Care

Job title: Health Representative - Primary Care

POSITIONSUMMARY

The Health Representative’s mission is to provide sales and promotional content and enhance the customer experience to ultimately improve the health outcomes of patients.

The role is responsible for maximizing Pfizer brand growth through promotional activities tailored to the needs of HCPs within the allocated territory.

POSITIONRESPONSIBILITIES

CustomerEngagement:

• Engage with customers in-person and virtually to compliantly grow the business and drive product demand, by proactively providing solutions to achieve business objectives and needs
• Engage on promotional science-based brand messages and other ranges of content (e.g., disease state) to support the HCP in improving patient outcomes and experience
• Knowledge of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
• Acts as key Point of Contact for seamless (compliant), reactive only, connection to Pfizer Subject Matter Expert (SMEs) and resources
• Responsible for onboarding customers to new operating model and platforms (e.g. Digital Engagement Portal)
• Orchestrate ideal customer experience through relevant content selection, based on knowledge of customer preferences
• Implementstrategies that drive HCP digital engagement adoption
• Organization alignment- Is aligned with the culture, values and mission; operates in a manner aligned with organizational culture, values and mission.

TerritoryPlanningandManagement:

• Develop and execute territory business plan in line with business objectives
• Track activities of the agreed plan and proactively report any potential barrier to achieve planned activities
• Recommend creative and innovative ideas/solutions to increase market share within the territory
• Producing reports according to Health Representative Manager recommendations and market needs.
• Organize and implement value-added programs across the territory
• Ensure timely and relevant customer insights and market intelligence is captured and shared via relevant systems

Reporting/Administration

• Adherence to all Pfizer compliance policies and guidelines
• Timeous recording of customer interactions within PforceRx
• Maintain an up-to-date and accurate customer list
• Timely and accurate submission of expenses and remain within the allocated budget

Self - Development:

• Proactively implement and update personal development plan
• Own and drive your development plan
• Proactively receive and act on feedback from peers, trainers, and managers

QUALIFICATIONS/EXPERIENCE/COMPETENCIES

• Relevant Bachelor degree
• A minimum of 3-5 years' experience in the pharmaceutical/healthcare industry
• Effective selling and presentation skills through virtual and face to face interaction
• Digital and non-digital learning agility
• Good business knowledge and customer acumen
• Demonstrated ability to work within a team/as a team player
• Exhibit a high degree of flexibility in adapting to a rapidly changing environment
• Strong organizational and prioritization skills
• Sound understanding of compliance and integrity principles
• Basic Computer literacy e.g., Microsoft Excel/ PowerPoint/Word/Outlook

NON-STANDARDWORKSCHEDULE,TRAVELORENVIRONMENT REQUIREMENTS

DrivingRequired (valid drivers’ license)

Pfizer is an equal opportunity employer and complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.

To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.

Sales

Breakthroughs that change patients’ lives

Research confirms what intuition tells us: that purpose-driven companies perform better, are more innovative, attract and retain the best people, and know how to unleash the power of those people. Pfizer’s purpose—Breakthroughs that change patients' lives—fuels everything we do and reflects our passion for building on our legacy as one of the greatest contributors of good to the world.

Each word in our purpose has meaning and reflects the value we strive to bring to patients and society:

“Breakthroughs” - These are the innovations, scientific and commercial, that we seek to deliver every day. All colleagues, regardless of role, level or location, strive for breakthroughs every day.

“Change” - We want to do more than simply improve patients’ medical conditions; we want to dramatically change their lives for the better.

“Patients’ lives” - We consider not only patients, but everyone they touch—including their families, caregivers, and friends—and everything they love to do. It’s an intentionally holistic view.

Our purpose ensures that patients remain at the center of all we do. We live our purpose by sourcing the best science in the world; partnering with others in the healthcare system to improve access to our medicines; using digital technologies to enhance our drug discovery and development, as well as patient outcomes; and leading the conversation to advocate for pro-innovation/pro-patient policies.

Every decision we make and every action we take is done with the patient in mind—and to nurture an environment where breakthroughs can thrive.

Our Values

To fully realize Pfizer’s purpose, we have established a clear set of expectations regarding “what” we need to achieve for patients and “how” we will go about achieving those goals.

The “how” is represented by four simple, powerful values—courage, excellence, equity, and joy—that define our company and our culture.

Courage: Breakthroughs start by challenging convention, especially in the face of uncertainty or adversity. This happens when we think big, speak up, and are decisive.

Excellence: We can only change patients’ lives when we perform at our best together. This happens when we focus on what matters, agree who does what, and measure our outcomes.

Equity: We believe that every person deserves to be seen, heard, and cared for. This happens when we are inclusive, act with integrity, and reduce healthcare disparities.

Joy: We give ourselves to our work, but it also gives to us. We find joy when we take pride, recognize one another, and have fun.

Benefits at Pfizer

Pfizer offers competitive compensation and benefits programs designed to meet the diverse needs of our colleagues. Our Pay for Performance Philosophy and Practices reward colleagues based on the contributions they make to our business.

Our Competitive

Benefits

Programs help our colleagues by:

• Promoting Health and Wellness to help colleagues maintain and improve their physical and mental wellbeing. Pfizer offerings include health and disability insurance, preventative health programs, medical screenings, free or reduced-cost vaccinations, discounts on Pfizer products, mental health support, nutrition and fitness counseling and more.

• Strengthening Colleagues’ Financial Security by providing company contributions to retirement plans, life insurance and financial planning education to help colleagues achieve their financial goals.

• Providing Benefits and Time off for the Moments that Matter to ensure Pfizer colleagues have the time away from the office to recharge, recover and return to work as the best version of themselves. Vacation, Holiday time and Sick time are just the beginning, with a 12 week parental leave policy for both parents of a new born, 10 day of caregiver leave for those times when your family needs you whether it’s a child, spouse or parent, bereavement leave, and additional country-specific programs.

• And so much more, depending on your country and site, Pfizer offers childcare facilities or discount programs, on-site health and/or fitness centers, movement and mindfulness solutions, “Log in for your Day” work flexibility and so much more.

• For U.S. based jobs, view an overview of Pfizer’s U.S. benefits program

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