About this role
Keep Information Flowing and Care Connected as a Health Information Management Specialist Schedule: M - F 8am to 5pm
Behind every great healthcare team is a system of accurate, timely, and secure information. As a Health Information Management Specialist, you’ll help ensure that medical records are processed with precision and confidentiality—supporting care teams, protecting patient privacy, and helping keep our organization running smoothly. This is a key administrative role for someone who values details, deadlines, and the importance of health data.
This is a great opportunity for someone who: Thrives in a structured, detail-oriented environment, has strong organizational skills, and wants to play a vital role in maintaining the integrity of patient health information in a mission-driven behavioral healthcare setting.
Key Responsibilities
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Key Responsibilities:
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Receive and process medical record requests in compliance with HIPAA
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Log, prepare, and send records via mail, email, or fax with accuracy and professionalism
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Prepare invoices for billed record requests and monitor timelines for release
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Scan and upload documents into the EHR and audit scanned files for quality
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Support medical records audits, chart conversions, and purging projects
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Provide excellent customer service via phone and email regarding health records
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Additional responsibilities for Royal Oaks location:
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Audit discharged patient records for completeness
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Perform quality checks to ensure all scanned materials are in the EHR system
Requirements, Skills, Knowledge and Expertise
High School/GED preferred
WORK EXPERIENCE
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Experience in a healthcare or clerical/records role preferred
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Strong attention to detail and ability to manage multiple priorities
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Proficient in maintaining confidentiality and working with sensitive information
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Comfortable with technology, document scanning, and electronic record systems You’ll Be A Great Fit for This Role if You:
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Are highly organized and dependable with a sharp eye for detail
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Enjoy working behind the scenes to support excellent patient care
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Understand and respect the importance of confidentiality and HIPAA compliance
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Are comfortable working with electronic records and clerical systems
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Want a role that blends independent work with mission-driven impact IND2