Health Care Assistant

Health Care Assistant

The Recruitment Team will discuss with you the different services we have available during a telephone interview.

Your tasks will include:

• Assisting the Lead Nurse and working as part of the Mission Control team to ensure the clinic runs smoothly each day.
• Meeting and greeting clients, providing them with exceptional service throughout their health assessment.
• Using our client management system to provide clinical and administrative support to doctors and the clinical team.
• Maintaining a safe clinical environment and acting professionally and warmly.
• Showing enthusiasm to develop client relationships and services.

You will be responsible for:

• Ensuring the smooth flow of clinical and administrative work.
• Checking and completing client forms and consent forms.
• Informing clients of relevant assessment details.
• Maintaining confidentiality according to the Data Protection Act.
• Answering phone calls as needed.
• Preparing client rooms with welcome packs.
• Ensuring cleanliness in all clinic and client areas.
• Managing client and clinic schedules accurately.
• Acting as a chaperone if required (training provided).
• Performing tasks such as taking blood samples, basic observations, body composition tests, tonometry, audiometry, and spirometry.
• Organizing FIT tests and tracking results.
• Assisting the lead nurse with managing the client schedule for the day.
• Chasing client blood test results and ensuring availability for doctors.
• Escorting clients to consultations/tests when necessary.
• Managing client amenities and stock levels.
• Managing laundry and supplies.
• Restocking consultation rooms as needed.
• Cleaning and maintaining equipment and reporting issues.
• Training will be provided for certain tasks.

People will see in you:

• Warmth, professionalism, and empathy towards others.
• Enthusiasm, approachability, and confidence.
• Excellent communication skills and the ability to interact with high net worth clients, doctors, colleagues, and visitors.
• Ability to make people feel at ease.
• Dedication to outstanding client service and attention to detail.
• Supportiveness, reliability, flexibility, and trustworthiness as a team player.
• Strong organizational skills.
• High standards and the ability to remain calm and focused in challenging situations.

Desirable skills and experience:

• Client/patient-facing experience in private healthcare.
• Experience working with doctors and other clinicians.
• Phlebotomy skills.
• Interest in working in a cutting-edge healthcare environment.

Please note that this job description is not exhaustive and additional responsibilities may be assigned as needed.

Working shifts according to roster.

Job Types: Full-time, Permanent

Salary: £22,000.00 per year

Benefits

• Company pension
• Employee mentoring programme
• Language training provided
• Transport links
• UK visa sponsorship

Education

• GCSE or equivalent (preferred)

Experience

• Home care: 1 year (preferred)

Language:

• English (preferred)

Licence/Certification:

• Driving Licence (preferred)

Ability to Commute:

• Reading (required)

Ability to Relocate:

• Reading: Relocate before starting work (required)

• Work Location: In person