About this role
Seetec
Location: Bournemouth - This role is primarily office-based, with occasional travel to other locations as required to meet business and service delivery needs.
Hours: 37 hours a week. Monday to Thursday 8.30 am to 5pm, Friday 8.30 am to 4.30pm
Contract : Permanent
Closing Date: 10 November 2026
Key Responsibilities
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Manage a caseload of customers, providing tailored one-to-one coaching and group-based support to improve wellbeing and employment readiness.
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Undertake initial triage and holistic assessments to identify health and wellbeing needs, barriers to employment and appropriate intervention pathways.
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Develop personalised action plans and deliver coaching interventions that build confidence, motivation, resilience and practical coping strategies.
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Plan and facilitate engaging wellbeing workshops and group sessions covering topics such as stress management, emotional wellbeing, communication skills and healthy lifestyles.
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Support customers experiencing a range of physical health, mental wellbeing and neurodiversity-related challenges to make sustainable progress towards employment.
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Work collaboratively with Employment Advisers, healthcare providers, community organisations and other partners to ensure customers can access appropriate support and opportunities.
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Regularly review customer progress, adapting support plans and interventions to achieve positive health, wellbeing and employment outcomes.
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Maintain accurate customer records and consistently deliver against agreed performance targets, contractual requirements and quality standards.
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Skills and Experience
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Essential
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Experience of working in health promotion, wellbeing, employability or a related support environment.
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Experience of supporting individuals experiencing physical health, mental wellbeing or other barriers to employment.
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Experience of delivering one-to-one coaching, mentoring or personalised support, alongside facilitating workshops, wellbeing interventions or training sessions.
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Good understanding of the relationship between health, wellbeing and employment, and the challenges individuals may face.
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Ability to undertake assessments, identify individual support needs and develop appropriate action plans.
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Excellent communication and interpersonal skills, with the ability to build rapport and motivate a diverse range of customers.
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Ability to manage a caseload, organise workloads effectively and work towards agreed performance targets.
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Competent IT skills, including the use of digital systems to maintain accurate records and deliver face-to-face and virtual support.
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Understanding of safeguarding, confidentiality, data protection and professional boundaries.
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A compassionate, adaptable and non-judgemental approach, with a commitment to supporting positive customer outcomes.
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Desirable
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A relevant qualification in health, wellbeing, coaching, counselling, psychology or a related discipline.
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Registration with a relevant professional body, such as the Health & Care Professions Council (HCPC), British Association for Counselling & Psychotherapy (BACP) or British Association for Behavioural & Cognitive Psychotherapies (BABCP), where applicable.
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Experience of working within employment support services or helping individuals progress towards sustainable employment.
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Additional Information
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PLUSS
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part of the Seetec group, is an award-winning Community Interest Company that supports thousands of people each year to achieve a career and fulfil their true potential. Our employment operations help jobseekers who need the most specialist support to find work. Our enterprise operations run alongside to create direct employment opportunities in a wide range of job roles. The projects give people the opportunity to get involved in local communities, meet new people and have fun through a range of activities.
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Pluss is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff to share and uphold this commitment in conjunction with the requirements of the Prevent Duty and the positive promotion of modern British values.
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Dependent on the role applying to you may be required to process a Disclosure and Barring Service (DBS/DS) check. Seetec support the recruitment of ex- offenders and will not discriminate in any way. Our full policy statement of “Ex-Offenders” can be found on our website under “About us”
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Pluss is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.