Head Therapist

Head Therapist

Location: Sofitel Riyadh Hotel & Convention Centre (Opening Soon), Riyadh, Saudi Arabia

Job Description As a Head Therapist you are responsible for the smooth and effective daily operation of the sauna and spa, delivering high standard of spa treatments and services to all guests, whereby your role will include key responsibilities such as:

• Maintain safety in massage room and privacy for members and guests
• Provide a courteous and professional service at all times
• Perform massage sessions in accordance with the massage schedule
• Work in close coordination with the line manager to ensure the smooth operation
• Ensure that members and guests use the sauna and massage room in the proper suggested attire
• Conduct a daily check of all equipment in the massage room and record the repairs that are necessary as required by policy and procedure
• Ensure that there is always one instructor on duty at the massage room at all times
• Maintain close contact with guests / members and communicate feedback from them
• Conduct treatment evaluation / reassessments for members and guests on a regular basis with regards to the standards required

Qualifications

The ideal candidate will be a hands-on professional with a good spa background and a true passion to serve and ‘make others feel good’ through excellent customer care. You will be a positive, pleasant and approachable individual with the ability to lead, motivate and improvise in all situations and you should possess following competencies:

• You should be a certified Spa Therapist with international experiences within the same role in a hotel or spa environment

• You should be able to do all types of massage therapies

• Good written and verbal English communication skills

• Strong interpersonal are essentials

• Understanding Hotel Operations

• Teamwork

• Planning for Business

• Supervising People

• Understanding Differences

• Supervising Operations

• Effective Communication

• Adaptability

• Customer Focus

• Driving for Results

• Diversity & Inclusion

• Diversity & Inclusion for Accor means welcoming each and everyone and respecting their differences by giving priority only to qualities and skills in extending employment and development opportunities. Our ambition is to provide meaningful employment, a warm and welcoming culture, excellent working conditions and to promote the development of all people, including those with disabilities.

• When applying, do not hesitate to let us know of any specific needs you may have so that we can take them into consideration.

• Let your passion shine

• We foster our creativity, our excellence and progressiveness. We interconnect with our environment, to create a new kind of quiet luxury. With us, you can take pride in being part of a wider global team leading the way in local sustainability initiatives. Working together with our communities, we will empower you to make your own meaningful impact.

• LEARN ABOUT US

• Let your passion shine

• We take pride in promoting heartfelt hospitality with a French Zest, valuing passion, excellence and emotional intelligence. We pioneer a committed and sustainable approach to luxury, encouraging openness and inclusivity. We value new encounters with colleagues and guests from all horizons with a goal of creating a distinctive culture together.