About this role
Job Purpose: To supervise daily teller and cash operations, ensuring accurate transactions, proper cash control, and high-quality customer service in line with the Bank’s policies and Central Bank of Iraq requirements.
Key Responsibilities
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Supervise daily teller activities and cash transactions.
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Monitor cash balances and ensure compliance with approved limits.
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Review and authorize teller transactions within assigned authority.
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Ensure daily cash reconciliation and resolve any discrepancies.
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Manage cash transfers and cash requirements of the branch.
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Ensure proper handling and safeguarding of cash and related documents.
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Support and guide tellers in daily operations.
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Ensure compliance with AML/KYC requirements, Bank policies, and CBI instructions.
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Maintain high standards of customer service.
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Requirements
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Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
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3–5 years of banking experience, preferably in teller/cash operations.