Head, Operations, People & Culture

Earl Consulting Lagos is Nigeria's premier management consulting firm, dedicated to empowering people and organizations to reach their full potential. With over 10 years of experience, we have provided people management and human resource solutions to some of Africa's leading companies across diverse industries, including oil & gas, telecoms, manufacturing, financial services, FMCG, and technology.

We are recruiting to fill the position below:

Job Title: Head, Operations, People & Culture

Location: Victoria Island / Lekki, Lagos

Employment Type: Full-time

Recruiting Firm: Earl Consulting Lagos

Industry: Real Estate Development & Property Management

Job Overview

• The Head, Operations, People & Culture oversees day-to-day business execution, internal administration, talent management, and organizational culture.
• This dual-function executive role bridges strategic business operations with human capital development, ensuring operational efficiency across property projects, project teams, facility management, and administrative divisions while building an agile, high-performance, and high-retention workplace culture.

Key Responsibilities

Operational Leadership & Governance:

• Streamline business workflows across real estate divisions (Sales, Architecture, Site/Project Execution, Property Management, and Finance) to eliminate bottlenecks.
• Establish Key Performance Indicators (KPIs) and operational frameworks to optimize company-wide resources and project turnaround times.
• Ensure strict compliance with Lagos State property guidelines, corporate governance policies, labor laws, and internal operating procedures.
• Oversee vendor management, office administration, procurement, and facility maintenance across corporate facilities and active sites.

People Strategy & Talent Management:

• Lead end-to-end recruitment strategies to attract top-tier real estate, sales, legal, engineering, and administrative talent.
• Structure robust onboarding, continuous learning, and continuous professional development programs tailored to real estate market demands.
• Design competitive compensation, incentive, and appraisal frameworks that align sales and operational staff with revenue objectives.

Culture & Employee Engagement:

• Shape and maintain a high-performing, collaborative, and inclusive workplace culture across all branches and site teams.
• Implement strategic engagement initiatives and conflict resolution mechanisms to boost employee retention and morale.
• Act as an executive liaison between leadership and staff, translating strategic company goals into actionable departmental roadmaps.

Key Qualifications & Requirements

• Education: Bachelor’s degree in Business Administration, Human Resource Management, Real Estate Management, Law, or a related field. An MBA or relevant Master's degree is strongly preferred.
• Experience: 7–10+ years of progressive management experience in Operations and HR/People Management, with a minimum of 3–5 years in a senior leadership role within the Real Estate, Construction, or Property Asset Sector.
• HR Credentials: Relevant HR certifications (e.g., CIPM, SHRM, or CIPD) are highly advantageous.
• Core Competencies:
• Deep understanding of organizational design, talent management, and operational mechanics in real estate.
• Demonstrated capability in risk mitigation, contract enforcement, labor compliance, and vendor management.
• Excellent leadership, crisis management, conflict resolution, and communication skills.
• Proficiency with Enterprise Resource Planning (ERP), HR Software (HRIS), and modern CRM tools.

Application Closing Date

30th November, 2026.