Head of Security, General Services & Facilities

About the Role To lead Security, General Services, and Facilities functions by ensuring a safe, secure, compliant, and efficiently managed workplace. The role focuses on driving operational excellence, cost optimization, and superior employee experience, while ensuring seamless business operations and strong governance across all services. What You'll Do

• Lead end-to-end physical security operations, including access control, incident management, emergency response, and compliance with statutory requirements.
• Oversee CCTV surveillance systems, control room operations, and electronic security infrastructure to ensure 24x7 coverage.
• Drive traffic and parking management systems to ensure safe and efficient movement of personnel and vehicles.
• Establish robust risk assessment and mitigation frameworks to safeguard organizational assets and people.
• Direct housekeeping, horticulture, and pest control services to maintain high standards of hygiene, cleanliness, and workplace aesthetics.
• Manage office administration, including workspace allocation, seating/space planning, stationery, courier, and general administrative services.
• Ensure efficient facility operations through SOPs, service benchmarks, and continuous improvement initiatives.
• Lead employee transportation and cafeteria operations, including vendor management, service quality, and optimization.
• Drive travel management and workplace services to enhance employee convenience and satisfaction.
• Address and resolve employee grievances related to facilities and administrative services in a timely manner.
• Plan and execute corporate events, employee engagement initiatives, and celebrations (e.g., festivals, sports, Family Day).
• Coordinate VIP visits and leadership interactions, ensuring seamless execution. What We're Looking For
• Experience leading security, general services, and facilities functions with a focus on governance, compliance, and employee experience.
• Ability to manage end-to-end operations, including access control, CCTV, vendor management, travel, and workplace services.
• Strong liaison and stakeholder management skills; capable of coordinating VIP visits and events.
• Demonstrated ability to develop SOPs, drive continuous improvement, and manage budgets and service levels.
• Excellent communication, problem-solving, and grievance-resolution skills.