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Head Of Sales & Marketing

GemSuites
Nairobi Posted Oct 19, 2026
On-siteKES 230,000 - 250,000 / month

About this role

Head Of Sales & Marketing

  • Job Type Full Time
  • Qualification BA/BSc/HND , Diploma
  • Experience 7 years
  • Location Nairobi
  • Job Field Sales and Business Development

SALARY KES 230,000 250,000 gross per month, plus performance-based incentives

About the Role

  • We are seeking an experienced and commercially driven Head of Sales & Marketing to lead our hotel's sales and marketing function, drive revenue growth and strengthen our market position.
  • The ideal candidate must have proven experience in a senior hotel sales leadership role, with a demonstrated ability to lead and develop a team, manage departmental budgets and consistently achieve sales targets through effective people management and strategic execution.

Key Responsibilities

  • Develop and implement sales and marketing strategies to achieve revenue targets and grow market share.

  • Lead, coach and manage a team of 3-5 sales and marketing professionals, ensuring individual and departmental targets are achieved.

  • Drive corporate sales, key account management, business development, MICE, conferences, events and other relevant revenue streams.

  • Identify new business opportunities, acquire key accounts and strengthen existing client relationships.

  • Prepare and manage the annual sales and marketing budget, monitor expenditure and measure return on investment.

  • Develop sales forecasts, monitor pipeline performance and implement corrective actions where targets are not being met.

  • Oversee digital marketing, promotional campaigns, brand visibility and direct-booking initiatives.

  • Prepare regular sales and marketing performance reports for the General Manager.

  • Collaborate with Finance, Revenue Management, Reservations and Operations to maximise profitable revenue.

  • Qualifications and Experience

  • Bachelor's degree or diploma in Sales and Marketing. Hospitality Management, Business Administration or a related field.

  • At least 7 years of relevant hotel sales and marketing experience, including a minimum of 3 years in a formal leadership role such as Head of Sales or Director of Sales.

  • Proven track record of achieving hotel sales targets and delivering measurable revenue growth through a team.

  • Demonstrated experience in budget management, sales forecasting, corporate account acquisition and performance management.

  • Strong leadership, negotiation, analytical and relationship-management skills. . Good understanding of hotel revenue drivers, corporate sales, MICE and digital marketing.

  • The Ideal Candidate We are looking for a results-oriented leader who takes ownership of revenue targets, develops high-performing teams, manages budgets responsibly and translates commercial strategies into measurable business results.

  • Check how your CV matches this job

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