About this role
Position title: SDR Manager / Sales Development Manager
Location: Noida
Experience: 7–10 Years
Industry: B2B SaaS / Enterprise SaaS
Skill set : SDR Team Leadership | Outbound & Inbound Sales | B2B SaaS | Pipeline Generation | Sales Development | Lead Generation | Forecasting | CRM | Sales Engagement Tools | Coaching & Performance Management | Account-Based Prospecting | Revenue Operations
Key Responsibilities
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Build, lead, and scale the SDR/BDR team, including hiring, onboarding, training, and performance management.
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Own outbound prospecting strategies across email, LinkedIn, cold calling, and other channels.
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Generate qualified meetings and sales pipeline for Account Executives.
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Define and refine ICP, target account lists, messaging, and prospecting strategies in collaboration with Sales and Marketing.
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Set and monitor SDR KPIs including activity volume, connect rates, meetings booked, SQLs, and pipeline contribution.
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Develop and maintain SDR playbooks, call scripts, email sequences, and objection-handling frameworks.
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Work closely with Marketing to convert MQLs into qualified sales opportunities through timely follow-ups.
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Manage SDR tools and systems, including CRM, sales engagement platforms, intent data, and dialers.
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Conduct regular 1:1s, call reviews, role-plays, and pipeline reviews to coach and develop SDRs.
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Forecast pipeline generation and provide regular performance reports to Sales leadership.
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Collaborate with Revenue Operations on territory planning, lead routing, and sales processes.
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Identify and test new prospecting channels, tools, and outbound strategies to improve top-of-funnel performance.
Required Qualifications
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7–10 years of experience in sales development, business development, or inbound/outbound sales.
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2–3+ years of experience managing SDR/BDR teams, preferably in B2B SaaS.
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Proven experience in building or scaling SDR functions and achieving pipeline generation targets.
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Strong understanding of outbound sales methodologies, account-based prospecting, and multi-touch cadences.
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Hands-on experience with tools such as Outreach, Salesloft, Apollo, HubSpot, Salesforce, or similar platforms.
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Strong coaching, communication, people-management, and performance-management skills.
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Data-driven approach with experience managing KPIs, forecasting, and CRM reporting.
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Bachelor's degree in Business, Marketing, or a related field, or equivalent practical experience.
Preferred Experience
Experience selling into CX, Market Research, HR Tech, or Enterprise SaaS will be an added advantage.