Head of Sales and Customer Success

Head of Sales and Customer Success

Byadmin

October 5, 2026

Secret helps entrepreneurs save on their SaaS stack through a catalogue of negotiated software deals.

ADVERTISEMENT

That same catalogue is worth a lot to other companies: SaaS, creators, accelerators, online training platforms banks, fintechs, legaltechs, communities, media and tech platforms all want to offer real savings to their members. We can plug secret into their offer with co-branding, embedded, or fully white-label.

Demand is proven. The B2B playbook isn’t written yet: that’s your job.

The mission

Build and lead Secret’s B2B business unit: sales and customer success. Create a repeatable revenue engine by selling it yourself first, then build the team that scales it.

Responsibilities

• Go-to-market – Pck the B2B segments with the highest revenue potential and drive execution.

• Sales – Discovery, demo, proposal, negotiation, close. You carry the number personally from day one.

• Join Our Job Update Communities

• Get fast job alerts, remote opportunities & visa updates instantly.

• Follow on Twitter

• Join Telegram

• WhatsApp Channel

• Activation & retention – Signature is the starting line. You lead Customer Success to grow partner activation and keep churn down.

• Team. Once repeatability is proven, define the org, hire and coach your first team members. Sales is currently lead by the founders with the support of 1 BDR.

• Success looks like

• B2B revenue growth, including affiliation revenue

• Low churn on B2B partners

• High partner activation rate

Qualifications/Requirements:

• Player-coach – You want to sell personally now and build a team as you go

• Hustler with structure – You create opportunities from zero, move fast, follow through and turn what works into a repeatable process.

• B2B closer – Strong discovery, value selling, negotiation and multi-stakeholder deals.

• Partnership mindset – You know that signing isn’t enough, activation and downstream usage create more value.

• Data-driven mindset – CRM hygiene, pipeline reviews, experiments and honest forecasts.

• Leader – You can recruit, coach and set standards when the business is ready to scale.

• Fluent English – You sell internationally, in writing and on calls.

• Remote-native. Autonomous, proactive, clear in async communication. and flexible enough to run a week spanning prospects US, European and more far-flung prospects.

• Bonus points: experience managing a CS team, non english langauge you can sell in, SaaS, tech or no-code background.

• Why Secret

• Profitable and bootstrapped – Real growth, no investor clock.

• Work where you want – We’re full remote, and have been from the start.

• Genuinely international – The team is spread across Brazil and France.

• Rare scope – You’re not inheriting a machine, you’re building the B2B business unit and leading it.