Head of Quality Control / Data Forensics

Head of Quality Control / Data Forensics

Location: Lagos Contract Type: Full-Time Reports to: Operations Director

Key Responsibilities

• Resource planning and monitoring by managing job assigning and job distributions.
• Provide necessary technical support to the DFM, QCM, QCE, SQCE, DME and SDME during the entire project cycle.
• Provide necessary technical and administrative support to the Operations Director during the entire project execution (for example planning of staff leaves, costing and budget rationalization, approval of budget, expenses reconciliation)
• Responsible for compliance and sign off for all the operating procedures and processes on data cleaning and validations (ISO, IGQS, etc.) in Quality Control
• Conduct data validation team performance appraisals, drive career development programs or plans for the Quality Control team

Job Requirements

• Candidates should possess a B.Sc Degree

• 7+ years of experience in data forensics and quality control in field and in office

• 4+ years of experience as a QC supervisory role

• Professional certifications in data management and analytics will be a plus

• Experience with analytical tools like Excel, SPSS and other relevant tools for analysis

• Hands-on experience with data restructuring, data validation and data cleaning

• Experience in data file conversion (preferably SPSS to Excel and Dimension to Excel)

• Experience in trend, comparative analysis and general statistical knowledge

• Experience in developing automated reports (with Excel pivot table)

• Experience in Excel Visual Basic Automation and in the use of SPSS commands

• Experience in the use of GIS for basic validations, boundary controls and polygonal mapping

• Experience with data uploading/preloading of survey and job assigning on retail jobs

• Experience in trends and comparative analysis with various KPIs and developing automated or dashboard reports (Power BI/Tableau)

• Experience in costing and budget rationalizing

• Experience in working on multi-country projects

• 5+ years of experience in retail audit

• Key Skills Required:

• Self-starters with a keen interest in technology and highly motivated towards success

• Excellent problem-solving skills, proven teamwork, and communication skills (written and oral)

• Zero tolerance and compromise to errors

• Understand, implement and monitor quality control processes in field, in office and data

• Note: Only shortlisted candidates will be contacted