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Head of Program Delivery

SimCorp A/S
New York, NY; Toronto, ON
On-site

About this role

Job title: Head of Program Delivery

About the Role The Head of Program Delivery is a defining leadership role responsible for building a scalable program delivery function to ensure multi-product client engagements are delivered consistently and credibly across SimCorp's most significant programs.

What You'll Do

  • Build, develop, and lead a team of Program Delivery Leads with a high-performance culture centered on ownership, craft, and client focus.
  • Define and continuously refine how programs are run, including delivery cadences, core artifacts, escalation paths, and internal/client communication standards.
  • Create conditions for your team to perform at their best with clear expectations, coaching, and organizational backing.
  • Act as the escalation point for difficult delivery challenges and navigate ambiguity to protect outcomes.
  • Personally lead delivery on strategically significant client programs and coordinate across product, engineering, and commercial workstreams.
  • Build trusted relationships with senior client stakeholders and present a credible view of status, tradeoffs, and timelines.
  • Serve as the senior relationship owner for flagship client programs and establish operating rhythms with steering committees and executive check-ins.
  • Maintain visibility across all active programs, identify systemic risks, and exercise sound judgment on when to intervene.
  • Lead program- and portfolio-level decision forums and align internal and client stakeholders.
  • Own the operational framework for program delivery, including reporting structures and quality standards, and continuously improve delivery practices.

What We're Looking For

  • 8+ years in enterprise software delivery, including at least 3 in a leadership role managing program managers or delivery leads in enterprise B2B.
  • Demonstrated success building or scaling a program delivery function and elevating team performance.
  • Proven ability to lead client-facing programs at senior levels with executive stakeholder engagement.
  • Solid understanding of financial markets and the institutional investment management landscape.
  • Direct experience delivering financial software to institutional clients with understanding of data, workflows, integrations, and release cycles.
  • Familiarity with modern software development practices: agile methodologies, tradeoffs, and cross-team dynamics between product, engineering, and delivery.
  • A track record of building capability in others through coaching and development.

Nice to Have

  • Optional/preferred qualifications (only if mentioned)

Compensation & Benefits

  • Salary range and benefits not disclosed in the posting.

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