Head of Product Strategy & Operations

Job title: Head of Product Strategy & Operations

About the Role We're looking for a leader to build and run Vercel's Product Strategy & Operations function from the ground up. This is a senior, cross-functional role at the heart of the EPD organization, partnering with the CPO, EPD Leads, GTM leadership, and Finance. You will own the rigor, measurement infrastructure, and planning systems that keep our roadmap and revenue plan sharp and aligned across the company. If you’re within commuting distance of SF, NY, London, or Berlin, you’ll have in-office anchor days on Mon, Tue, and Fri; otherwise the role is fully remote.

What You'll Do

• Own the EPD rhythm of business: weekly operating reviews, monthly business reviews, planning cycles, and roadmap processes — building minimum viable process for each.
• Run the ShipOps function to enable Launch Calendar reviews and Vercel’s high velocity “You Can Just Ship Things” approach.
• Establish a "product landing" framework — a structured post-launch process that ensures adoption, outcomes, and learnings feeding next iterations.
• Partner closely with Sales and Marketing to set targets, make plans, and execute tactics that drive deal pipeline creation, and user launches and ramps.
• Develop and maintain competitive intelligence systems that give product leaders a continuously updated view of the market landscape.
• Partner with Data Engineering and Data Science to ensure analytical infrastructure supports the speed of analysis required.
• Partner with EPD leads to maintain team health, capacity visibility, and resource allocation so that the right bets are properly staffed and execution risk is surfaced early.

What We're Looking For

• 8+ years in product operations, business operations, strategy, or a closely adjacent function inside a high-growth technology company.
• Ability to understand complex, technical products and articulate their value to non-technical audiences.
• Deep familiarity with the full software development lifecycle — you understand how EPD teams plan, build, and ship, and have experience improving those processes.
• Passion for structuring and solving highly ambiguous strategic problems and owning end-to-end execution of solutions.
• Experience leading complex, cross-functional projects with multiple functional stakeholders.
• Past experience working at the intersection of product and go-to-market teams in a software company.
• Strong oral and written communication skills, with a proven ability to work effectively with multiple, cross-functional stakeholders, including users.

Nice to Have

• Background in developer tooling, cloud infrastructure, or platform products — you understand the Vercel customer and can speak credibly about the space.
• Frequently build your own agents to support workflows and data analyses.

Compensation & Benefits

• The San Francisco, CA base pay range for this role is $232,000 - $348,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. The total compensation package may include benefits, equity-based compensation, and eligibility for a company bonus or variable pay program depending on the role.
• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow — mentorship and events that help you build your network and skills.
• Flexible Time Off.
• WFH budget for gear and space setup.