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Head of People Experience, Communications & Culture

Ferrero

About this role

Sobre o papel:

Engage employees around Ferrero objectives supporting the change management in facing Group’s challenges. Provide clear and speedy business information, tools, communications support / advice and inspiration. Help everyone in the Ferrero to become great communicators. Is part of the Region P&O Leadership Team.

Principais Responsabilidades:

PEOPLE EXPERIENCE, COMMUNICATION & CULTURE

Defines and implements the corporate People Experience guidelines, ensuring training, alignment, and consistency of communications with business priorities. Acts as a point of reference for local teams.

Designs and executes the annual internal communication plan, managing channels, tools, and corporate content to strengthen organizational culture and support strategic objectives. Oversees relationships with external agencies and leads communication management during crisis situations.

Drives the Digital Workplace strategy by promoting the adoption of digital tools, providing a single point of access to content and applications, and fostering virtual communities that enhance collaboration, knowledge sharing, and operational efficiency.

Leads engagement surveys, including results analysis, the design and monitoring of action plans, and employee participation in continuous improvement and change management initiatives.

Coordinates internal events and activities for senior leadership and employees, developing innovative formats, supporting organizers, and measuring effectiveness to strengthen organizational alignment.

Promotes a culture of Compliance through communication and awareness initiatives aligned with corporate policies.

PEOPLE & TALENT MANAGEMENT

Manages and develops the team under his/her responsibility (if any), ensuring leadership based on corporate values, inclusion, diversity, motivation, capability development, and empowerment. Leads recruitment, performance management, coaching, and professional development processes. Drives the regional Inclusion, Diversity & Respect strategy, fostering an environment where all individuals feel valued and have equal opportunities. Monitors the achievement of diversity objectives and establish key performance indicators (KPIs) to track progress.

WELLBEING

Promotes a positive and healthy work environment, ensuring the implementation of the Wellbeing framework and strategy aligned with the People & Organization strategy. Evaluates and drives solutions and services aimed at enhancing employee wellbeing.

SUSTAINABILITY

Ensures the integration of the sustainability strategy within People & Organization, coordinating contributions to the sustainability report and overseeing the implementation of policies and practices related to sustainability, human rights, and social audits (SMETA, SMETA+, and SMETAX).

Sobre você:

Main Requirements

  • Minimum 8 years of experience in Human Resources, Employee Experience, Internal Communication or related functions.
  • Minimum 3 years leading teams and/or regional projects.
  • Experience leading culture transformation, engagement and change management initiatives.
  • Proven ability to influence senior leadership and manage complex stakeholder environments.

Experience

  • Proven experience in multinational organizations.
  • Experience managing stakeholders across different countries and cultures.
  • Experience leading regional or global employee engagement initiatives.
  • Experience in internal communication and organizational culture programs.
  • Experience managing external suppliers/agencies and communication campaigns.
  • Experience supporting DE&I, Wellbeing and Sustainability initiatives.

Education

  • Bachelor's Degree in Business Administration, Psychology, Human Resources, Communications, International Relations or related fields.

  • Master's Degree or specialization in Human Resources, Organizational Development, Communication or Change Management (preferred).

  • Specific Knowledge

  • Employee Engagement & Listening Strategies.

  • Organizational Culture Management.

  • Change Management.

  • Internal Communication.

  • Digital Workplace & Collaboration Platforms.

  • Inclusion, Diversity & Respect.

  • Wellbeing Programs.

  • Sustainability, Human Rights and ESG principles.

  • Project Management.

  • Employee

Experience

  • Design.

O que oferecemos:

Carreiras com cuidado integrado - descubra nossos benefícios aqui.

Sobre a Ferrero:

A Ferrero iniciou sua jornada na pequena cidade deAlba, no Piemonte, Itália, em 1946. Hoje, é uma das maiores empresas de alimentos doces embalados do mundo, com muitasmarcas icônicas Vendido em países do mundo todo. Saiba mais sobre a Ferrero em ferrero.com.

DE&I na Ferrero:

Ferrero está comprometida em construir uma cultura diversificada e inclusiva, na qual todos os funcionários se sintam acolhidos e valorizados, e tenham as mesmas oportunidades. Acreditamos que todos os nossos colaboradores são igualmente talentosos, cada um à sua maneira. Ao nutrir a curiosidade e as habilidades naturais dos nossos funcionários, proporcionamos a eles, geração após geração, os meios para o sucesso pessoal e profissional, permitindo-lhes construir sua jornada na Ferrero. A diversidade dos nossos talentos é o que torna o nosso ambiente de trabalho multicultural, inovador e altamente gratificante. Saiba mais aqui.

Apply now

Our Application Process

We’re constantly looking for talented individuals who are ready to be part of our dynamic and growing organization. Ferrero is a company with a global presence and family values. Join us!

  1. Apply

Complete your online application, upload your CV and include brief cover letter to help us understand your experience and interests

  1. Assess

Our HR team will arrange a phone or video interview if we feel your qualifications are a good match for the job

  1. Interview

If the first interview goes well, you’ll be invited to speak with a Ferrero manager to assess your competencies, technical aptitude and fit within our dynamic organization

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