About this role
About the Role Lead and supervise the Operations Quality organization within the segment to ensure defined objectives and KPIs, governance adherence, and effective process execution. You will drive continuous improvement, manage the team, and act as Product Safety Officer to guarantee regulatory/compliance status of products. What You'll Do
- Manage and supervise the Operations Quality org unit according to defined objectives and KPIs
- Identify potential improvements and provide consulting to enhance service delivery
- Ensure standard & governance adherence and accurate process execution
- Lead direct reports within the area of responsibility
- Plan regular team activities to cover all procedure stages and respond to requests
- Define team members’ objectives, tasks and responsibilities; provide clear instructions, monitoring and evaluation
- Identify training and development needs of direct reports and support application of new knowledge
- Propose and apply measures to improve team performance, flexibility, diversity, succession planning, coaching, change management and personal growth
- Maintain functional accountability for Operations Quality at segment level
- Have authority to stop production and/or shipment to mitigate risk of non-compliant processes/products
- Request a Q-Task-Force to production facilities in case of major quality problems for tools, methods and know-how
- Act as Product Safety Officer and ensure products comply with security or regulatory status (see VA 3163) What We're Looking For
- Education: University degree; branches such as Mechanical, Electrical, Industrial Engineering, Quality, or Supply Chain
- Experience: Minimum 5 years in a relevant field
- Languages: French and English
- Social competences: Communication; social & intercultural sensitivity; change management; target & result orientation; motivation & resilience; self-organization; conflict management; teamwork
- Professional competences: Autonomy; customer relationship skills; priority management